★★★★★Alexander Gaukinv8.0.102 Jun 2026
take photo button does not work, search of expence category does not work. Nothing works.
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★★★★★I Am Xangov8.0.25 Nov 2025
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CompareOpen in Google Playtake photo button does not work, search of expence category does not work. Nothing works.
Awful update. Take a photo of the reciept and the app crashes. Add a mileage claim and regardless what value you put in, it puts some random value in its place. dead handy!!
1 people found this helpful
Developer reply
Hi, you should of course be able to work with the app, a crash should not occur and the mileage claim should follow the value that you have entered! Can you contact our support department (https://www.exact.com/nl/support) so they can help figuring out why you have this experience.
cannot add expense, button at top right doesn't work in the new updated app
Developer reply
Hi Pat, unfortunately to hear that the plus button at the right top doesn't work for you in the latest version of the app. It should of course work. Can you get in touch with your admin and let him contact SRXP support? That way we hope to be able to find the reason why it does not work for you!
Crashing when taking photos of some particular receipts. Other receipts work fine. It was a great app, until this started happening. Please fix.
Developer reply
Hi Nicholas, We are very curious what the problem could be. If you can give us more information about the type of receipt that is failing we will try to fix it as soon as possible. Can you get in touch with your admin and let him contact SRXP support?
After the latest update the camera won't turn on in the app. Not sure if I can roll it out.
Consistent auto-camera malfunction. Need to close and then reopen multiple times before the "black camera screen" goes away and the auto-photo of the receipt can function correctly.
App crashes during start up since the latest release. Unuseable! Please fix this!.
2 people found this helpful
app would be better if it had a locale setting
New version is terrible! Camera will not make any clear pictures anymore, worked fine before. Takes up to 10 attempts now
2 people found this helpful
Developer reply
Hi Ramon, I'm sorry to hear the new camera is not working for you; it is of course supposed to make things better, not worse. We'll continue to work out issues with specific Android devices. In the meantime we're releasing a version (4.3.3) later today in which you can disable the new camera through settings.
Quite buggy on android regularly have to uninstall and reinstall it. Which is the only help support gave me.
4 people found this helpful
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