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Used for years on Windows, syncing between home & office desktops and laptop. Generally works well, but I have occasional sync issues. i like having three Android app so i can access files on my phone or tablet.
Doesn't work
play back for video is terrible
Developer reply
Contact us here for help https://support.sugarsync.com/hc/en-us/articles/360028520434-Live-Phone-Support
Excellent App/location 🫅
This app crashed so many times customer support was no help and ended up losing all my files The worst app I've ever had
Used for years but app no longer launches.
Developer reply
Hi reach out to your support team at https://support.sugarsync.com/hc/en-us/articles/360028520434-Live-Phone-Support
Sadly The company has failed to innovate or even maintain their edge. Other companies have caught up in improved on the theory of merging and sinking computer folders. Over the last few years every time I have needed sugar thing to come through and retrieve back Hope filed off of a remote computer It had stopped running for months. This is unacceptable, a program like this should be set it and forget it. Same with backing up my pictures on mobile that used to be reliable too now it's not.
3 people found this helpful
Developer reply
Hi Jonathan, We are here to help, reach out to us here https://support.sugarsync.com/hc/en-us/articles/360028520434-Live-Phone-Support
Fantastic application! I especially love the multi-Os support. Wow. I cannot believe I use to manually attempt to sync my files. This AUTO syncs for me. What a game changer. Literally just set it and forget it. God I love when companies make a product like this that just works great.
1 people found this helpful
Developer reply
Hi Daniel, we are so glad you like your SugarSync, feel free to reach out with any questions https://support.sugarsync.com/hc/en-us/articles/360028520434-Live-Phone-Support
Downloaded it. Says "enter email and your password" if course it says something wrong. I did have anyw8to register tried email to reset. 3 hrs now. NI EMAIL. Wth is all BS apps
App couldn't reach server
Developer reply
We can help you https://support.sugarsync.com/hc/en-us/articles/360028520434-Live-Phone-Support
From 150 saved reviews since 3 Jan 2017, all countries.
Share of the 91 negative reviews that mention it
“If they try to take out money after they didn't even help me use their product then I'm reporting for fraud.”
“Crashes everytime I try to add a folder.”
“Was working fine until they locked me out of from accessing my account and terrible customer service, untimely response to customers needs.”
“Summary of feature requests from prior review (2017): Option to restrict syncing to specific times (eg, sync when my network isn't in use at night when I'm a…”
“I just want an app to backup a specific set of folders to my SD card automatically on schedule but seems that is impossible to find.”
“service is soooo slow and not reliable...”
Share of the 45 positive reviews that mention it
“I've used the desktop version for years and enjoy the features.”
“Very easy to use.”
“Great app for my files on ThinkPad W530 laptop”
“I just singup and it show 5gb of storage this 5gb is free for life time or only trial period?”
A drop after an update usually means the update broke something.