★★★★★Sergio Postigov1.3630 Oct 2026
It would be great if the address of the different urgent care locations and the waiting time at each one of them was available in the app.
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CompareOpen in Google PlayIt would be great if the address of the different urgent care locations and the waiting time at each one of them was available in the app.
tech support is unhelpful
difficult to use or communicate with doctors
This app has worked fine on several occasions, but more often, I get an endless loading screen saying it's loading various care information and thanks for being patient. It makes it harder to go directly to the Sharp website, since links reroute to the app.
Sharp is amazing in every way. From the care team to the Doctors and facilities.
Sharp needs to spend some time fixing the errors? Everytime I try to look at test results the app response back with and error message..
This app has been abbreviated so much that there are more features missing than there are in app. 9 out of 10 times I open this app, I am forced to close it, wait and use the website. Useless app.
Takes way too long to load a profile
1 people found this helpful
The only thing I wish was different is that you can use old passwords when you forget the current one.
Developer reply
Hi Jeanine, Thank you for your feedback. We're glad to hear about your experience overall and appreciate your suggestion regarding password recovery. We'll be sure to share your comments with the appropriate team. Thank you for taking the time to help us improve. In good health, Ellie
Great
Developer reply
Hello Debra, Thank you for your feedback, we are happy to have met your expectations with our app and look forward to a continued partnership in all of your health care needs. Kindly, Ellie
From 210 saved reviews since 2 Mar 2024, all countries.
Share of the 127 negative reviews that mention it
“I created my account.”
“App is buggy.”
“They're having difficulty making appointments as the new system isn't recognizing insurance, even though it's in network.”
“They're having difficulty making appointments as the new system isn't recognizing insurance, even though it's in network.”
“UPDATE 12/4 - 5 months since last update.”
“There is still no dedicated prescription button on the homepage.”
Share of the 62 positive reviews that mention it
“Though they are, "Simple Gestures", they are Most Welcome in this Era we live in!”
“I LOVE this app and highly recommend it to anyone who belongs to the Sharp Reese-Stealy Healthcare System.”
“I like the communication without the tedious waiting on the phone listening to that save awful worn out music track over and over.”
A drop after an update usually means the update broke something.