constantly uninstalling and re installing. Along with a slew of other issues with being synced. this app actively works against you doing your job. Not sure if its a compatability issue or if its blind luck that my co workers have issues or not.
constantly uninstalling and re installing. Along with a slew of other issues with being synced. this app actively works against you doing your job. Not sure if its a compatability issue or if its blind luck that my co workers have issues or not.
really bad 👎
nice but for some reason i got kicked out can someone please help
This app is horrible!! They updated it back in March of '26 and now I can't call residents using my own phone where I was able to use my live translator through my phone. I can't use the speaker phone even though it has an option to! So when the phone is up to my ear, notifications aren't muted and the speaker amplifies right in my ear!! I've already chatted and talked to a live person and NO ONE CAN HELP!! I am now trying to work with my company to get rid of this and go with a better option!!
cant even login anymore.....you have gone WAY downhill 😕
Been here on site plan or smart rent since 2022 but started out with some bumps but an app that improves as users send feedback is an app that stays. only thing I don't like is that as a maintenance supervisor I think i should be able to email my residents per building for preventative maintenance or scheduled water shutoff please 🙏 other than that good app
I have a lot problems with this app, always is on a pause, I need turn off and on my phone data to syncing. i work in apartments this is a headache everyday. PAUSE, PAUSE.
all day everyday is pauses the connection, and will not reconnect unless completely log out of the app and then log back in. In doing so it has to update logs for like 15 minutes. Doing this several times a day is very annoying. please fix this app. update it has been a full month and has gotten worse
2 people found this helpful
my app is forever paused or offline. it doesn't matter if I'm on wifi or phone data. their response " log out and back in"... "uninstall and reinstall".... OK, how many times a day? this is crazy. it makes getting work done so much more difficult. please fix the issues. I'd give this 5 stars if it would update tasks and if it stopped wasting my time.
9 people found this helpful
Terrible app ! When you type letters to give comments it's eating letters as jumping around with words . My phone reset app telling me there is bug causing my phone to reset . You need to fix this app asap or I will remove it out of my phone . This app is not safe for maintenance phone!!! Fix it asap Also fix the app on syncing it keeps paused all the time and it's not my phone it is your app!!! I try all your trouble shooting and nothing is blocking on my phone ! This app is not recommended !!!
3 people found this helpful
From 155 saved reviews since 13 Oct 2018, all countries.
Share of the 86 negative reviews that mention it
“Same as everyone else, "...you have to sign in from SightPlan mobile." Is this app not SightPlan Mobile?”
“Doesn't work good on android phones (from 2017 till 2020 im having the same problem its worked correctly only 6months out of 3yrs.)”
“very horrible app its never in sync no matter if im using wifi or data it takes it sweet time loading can't even update pictures in app”
“my app is forever paused or offline.”
“The interface is convoluted and confusing.”
“It is ALMOST on par with ADT/EverONs commercial customer site.”
Share of the 55 positive reviews that mention it
“Great app love it”
“The app is simple to use maybe in a update add option for light or dark theme .”
“Been here on site plan or smart rent since 2022 but started out with some bumps but an app that improves as users send feedback is an app that stays.”
“Beautiful app!”
A drop after an update usually means the update broke something.