I've been using this platform since Feb 2022. What I appreciate the most is the Client's autonomy to schedule, message, upload, pay, etc.
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I've been using this platform since Feb 2022. What I appreciate the most is the Client's autonomy to schedule, message, upload, pay, etc.
I really appreciate the Note Taker feature as it allows me to focus more on the client(s). It also allows me to evaluate my clinical techniques.
it's a fantastic app with occasional glitches that they fix and occasional changes that require new navigating but the information is still there
8 people found this helpful
I can rarely open this on android laptop, if I get it, it glitches and I have to transfer to phone. For what I using for, this is aweful
Simple Practice rocks! They provide services that are on the cutting edge. These services are helpful to me as I continue to grow my practice. Highly recommend. They continue to ROCK!
1 people found this helpful
lots of bugs
A really good option for clinicians in private practice. I give it four stars mainly due to some of the more recent updates that have been frustrating. Mainly a change in how they handle some insurance claims now, which put more of the work back on us, but used to be covered in our subscriptions.
For most tasks, Simple practice is easy to use. The mobile app is not as functional as the website (e.g., billing, viewing documents and ERA), but allows the convenience of preparing notes with and without the use of AI on the go. Coupled with the website, it is a great tool.
It's the best platform in my opinion.
Missing several features from the web service. Why am I paying a premium price for subpar service? also repeating events doesnt seem to work right now on the app.
1 people found this helpful
From 230 saved reviews since 12 Jan 2019, all countries.
Share of the 102 negative reviews that mention it
“constant bugs, crashed calls and lost appointments.”
“I always get an error message when I log in, it takes ages to load my schedule, and now it won't even let me access the clients I clearly have access to.”
“It ended up all showing up the next day with 4 charges to the client !) It's better just to use your phone's Internet browser if you want to do anything with…”
“Also, it is expensive for such a glitchy app.”
“Lately I have also had the issue of the bottom tab never loading so I cannot access my client list or send SP messages on the app.”
“if the web app didn't constantly cue you to use the application and make it difficult to use the browser on the phone, I'd do that instead.”
Share of the 88 positive reviews that mention it
“I absolutely love Simple Practice.”
“Love it!”
“The logos colors are different, but I love that it let me know which one for who, although reading is fundamental.”
“Butterfly branding also feels calm and inviting to clients (in my opinion).”
“For the most part I think this app is great!”
A drop after an update usually means the update broke something.