good
good
im sure spp would be good if it let me redeem my free lesson. I cant even see where to put in my card details for the free lesson there is a glitch where it is white and I cant see what numbers I am typing for the month cvv and card number. please fix so i can use the app and ill fix my rating.
Developer reply
Hi Mariama! Thank you for taking the time to write a review of Ling Live. I wish that you were not having these issues, but we are always happy to support you in any way possible. Could you email me at support@ling-app.com and we will see what we can do for you. Cheers! Nick
The app was good when they had active teachers, now there are no teachers remaining so it is kind of a dead app now. The support team are extremely slow and non-responsive. I booked a course with a teacher, that teacher left the app and now I am left trying to recover the money for the remaining hours and the support team do not want to respond or refund me the money they owe me. My advise is to avoid this app, there are many online learning platforms that actually have teachers and cost less.
2 people found this helpful
Developer reply
Hi Steven! Thank you for sharing your concerns. We’re truly sorry to hear about your experience and the inconvenience caused by the teacher issue and delayed support. This isn’t the experience we want for our users. Please email us directly at support@ling-app.com so we can urgently assist you with your refund and provide a resolution. – Recyl.
Wonderful app, with great teachers! My only issue is that it doesn't give notifications properly for when you receive a message from a teacher, so sometimes it'll be a few days before I see anything
4 people found this helpful
Developer reply
Hi Breanna! Thanks for taking the time out of your day to write a review of Ling Live. I am very happy to hear that you are enjoying the journey to learn a new language with us. If you have more detailed feedback and any suggestions to make us even better, please email me at support@ling-app.com. Cheers! Nick
Nice apps flexibility time learning
1 people found this helpful
Developer reply
Hi Bart! Thank you for your feedback! We’re glad to hear you appreciate the flexibility in learning with our app. We strive to provide a user-friendly, fun, engaging, and flexible language-learning app. If you have any suggestions for further improvements or need assistance, feel free to reach out at support@ling-app.com. Happy learning! Recyl.
Looks great can't wait to try it out this week to help with my Thai
Developer reply
Hi Larry! Thank you for your enthusiasm! We're excited for you to dive into Ling Live and start learning Thai. We hope Ling live helps make your language journey both fun and effective. If you need any assistance or have feedback along the way, feel free to reach out to us at support@simyasolutions.com. Happy learning! Recyl.
Ling is great
Developer reply
Hi Keeley! Thank you for your feedback! We're thrilled to hear that you're enjoying Ling. If you have any questions or need assistance, feel free to reach out to us at support@ling-app.com. Happy learning! Recyl.
This app is so good for learning thai
Developer reply
Hi There, we’re ecstatic about your positive review for Ling Live 🎉 It’s great to know you’re loving the personal touch you get from learning Thai with a native Thai speaker. For any support, just drop us a message at support@ling-app.com. Hopefully, you visit us in Chiang Mai one day 🇹🇭. Cheers, Rob!
Ling sent me here for free lesson and brought me to link to charge me $108 this is a scam and should be reported
2 people found this helpful
Developer reply
Hi John, thank you for the review and I apologize for this happening. Can you please mail us at support@ling-app.com so we can look into when you encountered the paywall so we can rectify this going forward, We are more than happy to work with you and win back your trust so awaiting your mail. Cheers, Rob!
Booked classes and paid for it, teacher never turn up for class. Is this a scam?
1 people found this helpful
Developer reply
Hi Clady, Thanks for your review. We're sorry to hear that you had a negative experience with the service. Please reach out to our support team at support@simyasolutions.com and we'll be happy to assist you in resolving this issue. We take all customer feedback seriously and will do our best to make it right. Thank you, Cindy
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