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rest in peace to the guy that died
I was logged out of the app 2 weeks ago. I still cannot log back into the app and access my passes. tech support is no help I have uninstalled and reinstalled the app a million times. this app sucks so much and there is zero assistance. do better Six Flags, we know you don't care but this is ridiculous
Map should automatically go to park checked into. Also does not show wait times for rides or if they are closed. Also still shows zero for park visits. Would be nice if my photo pass could be added as well as fast lane. etc.
3 people found this helpful
Extremely poor user experience. Unable to login using multiple emails, just kept getting error messages or told invalid phone # when we got beyond email stage. I would think description of rides, wait times and map are most valuable features, developers need to focus on that. Oh and being able to sign into the app.
I'm giving this a 1 star because I have presige memberships for my kids and I. Supposedly I have 2 bring a friend tickets, but in my perks it doesn't show I have bring a friend. I have reached out to customer service to ask, and it's been days now. I can't get a hold of anyone. this is by far the worst customer service I've experienced. On top of that, the nickel and diming that this place has been doing is ridiculous. I've been having these passes for years, and this will be the last.
horrible, unable to load and consistently giving error messages
not trying to knock on six flags or whatever it's called now but this app is complete garbage on functioning. I remember the app back before this transfer of ownership and I could easily look up my pass or anything else I needed. now it says nothing can be found, error, error, error. I can only access my pass on the email sent when I purchased them. hopefully I don't lose that QR code before I get a chance to go and get a card.
upgraded and it deleted all of my families season passes.
good app easy to navigate like the design of the maps. wait times sometimes take awhile to update though.
You can't see wait times for the rides. What use is this?
From 244 saved reviews since 28 Dec 2018, all countries.
Share of the 195 negative reviews that mention it
“Required to give your DOB to create an account.”
“The app says it has items that can't be added, then crashes.”
“I can't add my pass even though I have an active platinum subscription that I've had since 2019.”
“For instance, Internet in the park is horrible.”
“Used the live chat feature which was slow to no avail.”
“Also the new app interface is not an improvement.”
Share of the 31 positive reviews that mention it
“The rides were exciting, the atmosphere was great, and there was something fun around every corner.”
“good app easy to navigate like the design of the maps.”
“easy and simple to explore and add the tickets.”
A drop after an update usually means the update broke something.