★★★★★Chuck Burgessv13.55.026 Oct 2026
Outstanding App!
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CompareOpen in Google PlayOutstanding App!
so easy to use and handles all bills effortlessly
Easy bill pay for Medical Bills. No account or invoice numbers to type, just take a photo, a few quick clicks, and done.
This app is horrible. They tell you that your payment is in progress, send you a email saying they need your DOB even though you enter all this before you submit a bill. Then they cancel it and say you canceled when that's a lie! Does NOT HELP YOU AT ALL!!!!! If I could rate "0" stars I would! Customer service is horrible too!
1 people found this helpful
Developer reply
Hi Justine, we’re sorry for the confusion. Some payments require an extra identity check, such as your DOB, and we understand the need for clearer communication. Our records indicate the cancellation was initiated through the app. Please email help@papayapay.com so we can review what happened and assist you.
easy to use.
did not offer split payments as stated
Developer reply
Thank you for your feedback, and we’re sorry for the confusion. Papaya does not offer installment, split-payment, or pay-later options. Please contact us at help@ppaya.com and let us know where you saw this information so we can clarify and improve the experience.
won't let me pay without fee
Developer reply
Thank you for your feedback. We’re sorry to hear about your experience with the payment fee. We’d like to better understand what happened and look into this for you. Please contact us at help@ppaya.com so our team can investigate and assist with a resolution. Thank you for using Papaya!
The first time they paid my bill and then card my card when I got paid. The second time I tried to use the app they didn't pay because I didn't have the funds available the same day on my card. I thought this app would pay your bill then charge your bank or card on pay paid. This app is misleading. If I had the funds now I don't need the app.
Developer reply
Thank you for your feedback. We’re sorry for the confusion regarding how our bill payment service works. We’d appreciate the opportunity to review your experience and provide more clarity. Please contact us at help@ppaya.com so our support team can assist you.
easy to do the payment
Paid a one-time bill with this. They tricked me, without choice, into saving my credit card number. When this one time transaction was done they tried to sell me an overpriced $39 per month subscription. Definitely an unscrupulous company. Now I have to be carefully watching my credit card for unauthorized charges from these people and whomever manages to get my credit card from them. CREEPS!
3 people found this helpful
Developer reply
Hello, we’re very sorry to hear about your experience and understand your concerns regarding your payment information and the subscription offer. Please contact us at help@ppaya.com with your account details, and our support team will be happy to investigate and work toward a resolution. Thank you for bringing this to our attention.
From 241 saved reviews since 22 Sept 2018, all countries.
Share of the 84 negative reviews that mention it
“It's easier to pay bills by scanning the bill and hitting submit rather than following numerous phone prompts and entering long account numbers and credit ca…”
“AND, the money leaves your bank account even if it's rejected, and then has to be refunded to you.”
“Slow, crashed multiple times.”
“I was forced to use the app when I went to pay a bill and this was their only online option.”
“Slow, crashed multiple times.”
“Every payment, no matter what form of payment has the same result, a text that said "payment cannot be made" - meanwhile they have ads on the app as well.”
Share of the 143 positive reviews that mention it
“This is not free but it is convenient and easy to use.”
“I truly believe this is the one and only time that paying a bill has been enjoyable.”
“A little challenging due to my head injury 35 yrs ago.”
“This is not free but it is convenient and easy to use.”
“I'm visually impaired, and I appreciated the linear design.”
A drop after an update usually means the update broke something.