Great service
Great service
Great customer service.
easy to use, transfer money, deposit, it's a great bank and a great app
Great App!!!
professional employees always ready to assist. All my transactions have been quick and efficient.
Always ready to serve
Great customer service, Great benefits, fast and easy
Developer reply
Hi Christine, Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we're happy to know we met your expectations!
TxTCU has been the best financial institution I've ever used. The app is also easy to use.
Developer reply
Hi Tara, Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we're happy to know we met your expectations!
the new update is not compatible with my phone!
1 people found this helpful
Developer reply
Hi Jill, Thank you for feedback. Please contact us directly and we will be able to assist you. We are sorry for the inconvenience caused.
I am very happy 😊
Developer reply
Hi Paul, Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we're happy to know we met your expectations!
From 233 saved reviews since 18 Sept 2018, all countries.
Share of the 61 negative reviews that mention it
“Was forced to update the app with no prior warning that I would have to recreate the account as if I'm not an existing member.”
“It's somewhat glitching, having to press accounts multiple times before being able to access it.”
“Trying to resolve any problem with them is a nightmare do not trust this credit union with your money”
“Locked out of my online accounts because my passwords are mysteriously changed and they do nothing about it when I call in and say I did not change my passwo…”
“Transfers to outside banks seems to be down quite a bit, making it impossible for me to transfer monies to outside accounts without having to call Texas Trus…”
“Terrible experience since the update.”
Share of the 156 positive reviews that mention it
“Easy to use and does everything I need it to.”
“I just love it.”
“There are no ads!”
“Best Credit Union, just stated using them and I hope I will never think of leaving 😊”
“Very well designed user interface and graphics design.”
A drop after an update usually means the update broke something.