★★★★★Joev7.24.661 Nov 2026
not able to open the apps
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CompareOpen in Google Playnot able to open the apps
app always crashes n canot login.. late payment will b charges 10.90??
keep closing down by itself
open the app, and it keeps crashing. have to uninstall, reinstall, works well for a few days. and then it will crash again
Horrible service. Avoid if possible
10 GB data usage in two weeks??? There's clearly a problem with this app - it shouldn't use any background data yet it has used 10 GB in 14 days. Six months since posting this and no change. StarHub app used 85 GB of background data this month. Has the app been hacked or just really badly written???
29/10/2026 - unable to even open the app for 3 days. How am I supposed to check my data usage overseas? this is embarrassing... you are a telco company and can't even get your mobile app to work.
5 people found this helpful
Terrible App!! Keep logging out and required multiple times to force log in!! Do something about the bugs! So frustrating!!
This app keeps crashing!
1 people found this helpful
is it only me but my app kept crashing... i am using fold7
1 people found this helpful
From 240 saved reviews since 19 Sept 2018, all countries.
Share of the 227 negative reviews that mention it
“App doesn't work at all.”
“Unable to add more than 1 mobile plan to my account, keep getting logged out for no reason, and most of all, was suddenly unable to pay for my most recent ph…”
“The loading never ends when I open the app.”
“Absolutely the worst telco app I've used so far, and their network connectivity is also atrocious.”
“There is a 'saved as default' swipe button, that cannot be activated.”
“Updated April 2025: Shows add ons available for purchase when it's not compatible with the plan.”
Share of the 9 positive reviews that mention it
“love it”
A drop after an update usually means the update broke something.