I withdraw from my dollar account to my naria account still yet I haven't seen it and I need it urgently
Developer reply
Hi, we'd be happy to see what happened with your account. Please contact us at root@sudo.africa.
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I withdraw from my dollar account to my naria account still yet I haven't seen it and I need it urgently
Developer reply
Hi, we'd be happy to see what happened with your account. Please contact us at root@sudo.africa.
total waste of time using this app, you hajjack my own money and you did not allow me to purchase the service or withdraw it
1 people found this helpful
Developer reply
Hi Adam, We’re sorry about this experience. Please be assured your funds are safe and we do not withhold customer money. Kindly send your account details to blessing@sudo.africa so we can check and resolve this for you immediately.
put money in and for 3days I still can't see my balance, card isn't working I keep getting debited, customer service not answering, can't convert or withdraw my funds 😤
1 people found this helpful
Developer reply
Hi Precious, So sorry to hear about this experience. We understand how frustrating this must be. We’d be happy to look into it and resolve it for you. Kindly reach out to us at blessing@sudo.africa with your account details so we can assist you promptly.
very poor customer service. Over 2 weeks with no response. Neither by email or app.
Developer reply
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at hello@safehavenmfb.com
very good
Developer reply
Thank you for your feedback. We’re glad you enjoy the app.
garena film
I've tried other apps for virtual cards but Root by Sudo is by far the most reliable. The interface is clean, fast and user friendly. Everything just works the way it should.
Developer reply
Thank you very much for your 5-star review!!!
A clean, fast, and reliable app. I love that I can monitor my spending in real time and manage multiple cards without stress. Definitely one of the best out there
1 people found this helpful
your rates better and affordable compared to other other apps I've used.
Developer reply
We are pleased that you enjoyed the app.
The app was good at first but now I don't understand anymore. They take all my money and I can't find any app or money. This app is started to become a scam.
2 people found this helpful
From 60 saved reviews since 16 Dec 2022, all countries.
Share of the 36 negative reviews that mention it
“I've been begging them to release my money for over 2 months now.”
“They gain your trust for a while, making you to invest more, and just when you reach a certain amount, your account gets locked on the issue of reconciliation.”
“Since yesterday I've been trying to take out the money and it's not working.”
“, Now I have been trying to our purchase an item from jumia , the card is not acceptable, I tried transferring my money out , it keeps saying I can't transfe…”
“I can't login my sudo account and I need to pay for a client Facebook ad now!!!!!”
Share of the 23 positive reviews that mention it
“I enjoyed the service, it's great 👍🏿”
“I love that I can monitor my spending in real time and manage multiple cards without stress.”
“This dollar app is still the best for me I mean I can easily get all this stuff I want in dollar coupled with the fact it has free charges”
A drop after an update usually means the update broke something.