★★★★★Qasir Gondalv4.0.205 Nov 2026
❤️🆗🥰🥰
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Had no problem or issues well done
love this bank, easy to use
Money had been sent into this account, which, as yet still being processed. And it's being over 8 hours and the money is still not into this account. As yet which is not the first time this has happened, the first time was shorter that this time is even more longer. Anyone who decide to accept this account. Sum up Don't bother. You're wasting your time as if you needed this money urgently.Oh, desperately, you would never get it
Developer reply
Sorry for the delay and frustration. For the fastest help, please message us through the chat in your SumUp app or your dashboard so our support team can assist you directly.
I'm very worried about open new account but wen I see sumUp account Really amazing easy to open and my online open see my account online just waiting my card on the whey thanks sumUp.
payments always pending . as soon as I sent a big deposit to this account they closed me permanently. good account for broke people
Developer reply
Hello, we are sorry for this experience. Security checks can temporarily pause payments or lead to permanent account closures to comply with current financial regulations. These measures are applied as a standard procedure to ensure the safety of all operations on the platform. Best regards, Team SumUp
nice
transfer funds out of account immediately . stop waiting people time and holding money. sumup closing account because I chased my disputes for months constantly due to very slow inaction & poor service
2 people found this helpful
Developer reply
We are sorry to hear that your money is being temporarily held and we apologize for any inconvenience this may have caused. Our agents should have contacted you by email for more information. Please feel free to reply to them if necessary.
can't click through the check ID step on a pixel 9. gets stuck in a loop of getting me to login on my phone.
Developer reply
Hi George, We are sorry for this verification loop within our app. To break the loop, please completely uninstall the SumUp app, restart your Pixel 9, and reinstall the latest version from the Play Store. Additionally, make sure your phone's software is fully updated to the newest version available. Best regards, Team SumUp
good
From 226 saved reviews since 10 Nov 2020, all countries.
Share of the 106 negative reviews that mention it
“Crashed again but the money disappeared from my account with no idea where it has gone to.”
“Why do you need this to give me money back - you didn't need it to take my money.”
“Awful app, kept crashing when I tried to make a payment so tried withdrawing my money.”
“The email address verification gives a 500 server error.”
“It's a terrible app, extremely intrusive and almost impossible to navigate through the sign up process.”
“No reply,what a non sensational behaviour what a bloody stunt act very slow service if your money rejected by sumup pay and ask to sumup give me money back o…”
Share of the 111 positive reviews that mention it
“It was quick and easy to download, the interface is very straightforward.”
“I love it so much and I like the way it saved me money for my shopping or anything I buy online or in the shop 🥰🥰💰💰”
“Good app, plus free £10 after verifying i.d on sign up.”
“Just an idea I think you should allow people to have a card to, that would help alot of people.”
“D validation, I was able to use the app and was instantly rewarded with £10 which went towards my daughter's music lesson.”
A drop after an update usually means the update broke something.