★★★★★Tony Nasrallah26 Oct 2026
bad customer service quality... and they introduce charter flights not suitable for all... and suddenly your money gone
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CompareOpen in Google Playbad customer service quality... and they introduce charter flights not suitable for all... and suddenly your money gone
Great staff.. on time good experience
Developer reply
Thank you for your encouraging words.
Automatically booked my partner and I in separate seats. What an a-hole move. We accepted defeat and tried to book different seats but the app fails before we can even enter card details. Now we have bad seats and you still don't make extra money, despite exploiting us. We all lose, well done.
Great 👍
Developer reply
Thank you for the great feedback! We are so happy to hear you're enjoying the app. See you on board soon!
with last upgrade check in does not work any more
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Developer reply
Merhaba Yavuz, deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Küçük detayların büyük fark yarattığının bilincindeyiz. İlgili ekiplerimiz uygulama içindeki deneyiminizi geliştirmek için aktif olarak çalışıyor. SunExpress App ekibinizden güneşli selamlar!
brilliant airline, will definatly use again
Developer reply
Hello Sharon, Thank you so much for your kind words! We are delighted to hear you are enjoying the SunExpress app. Your feedback means a lot to our team and we will keep working to make your experience even better. We look forward to welcoming you on board again soon!
Can not checknin, the chechkin screen is in infinite loading stage. Useless. web site also has lot of issues. errors on every step ..
Developer reply
Hello Mikheil, We appreciate the detailed feedback. We are aware of how important a smooth check-in experience is before you start your journey. Our relevant teams are actively working to resolve this. Thank you for your understanding.
I cannot buy ticket in app or web site!!!
Developer reply
Hello Ilia, Thank you for your feedback. Our technical team is actively working to resolve this issue. In the meantime, In the meantime, we are happy to help you complete your request via our Customer Service Center. Please don't hesitate to reach out. Thank you for your understanding.
Through the website or through the app, can't book a flight. At the final step after entering the payment details, the button becomes unresponsive.
Developer reply
Merhaba Murat, deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Küçük detayların büyük fark yarattığının bilincindeyiz. İlgili ekiplerimiz uygulama içindeki deneyiminizi geliştirmek için aktif olarak çalışıyor. SunExpress App ekibinizden güneşli selamlar!
From 90 saved reviews since 7 Aug 2025, all countries.
Share of the 61 negative reviews that mention it
“Because of this, the check-in process gets stuck and you can't move forward.”
“I always use the app to book Dublin to Izmir ,this is giving me prices in sterling ,I'm wanting prices in Euro , Just wondering why the flights are so expens…”
“Slow, clunky, freezes and restarts often.”
“plus your website is horrible too...I can't update my password...I can't login to website or ether to your app...”
“Online check-in doesn’t work, and as a software developer with 20+ years’ experience, it’s clear this app lacks proper testing.”
“impossible to book tickets, constantly asking for captcha.”
Share of the 26 positive reviews that mention it
“Love this app!”
“simple to use”
“Good religable,fair priced.polite Hosteses”
A drop after an update usually means the update broke something.