CompareOpen in Google Play
I would not recommend the tado system. technically it works pretty good but a lot of basic features are traped behind a paywall and are designed to be very annoying. for the price you pay for the hardware this is definitely not worth it.
great
after just one year it's paid for it's self well pleased
This is easily one of the worst apps I've ever used. It is so full of bugs that it drives me mad. If you get a new phone you'll spend weeks messing about trying to explain it to this awful app. I'm getting a new thermostat because I cannot cope with this garbage app anymore. I hate Google for killing my perfect 13 year old Nest.
A lot of key functionality is locked behind a pay wall. It's ridiculous that to see the temparature profile for a previous day is locked behind a paywall. It's a joke! The unit is good and easy to setup but the fact that I cannot see how the thermostat worked a previous day stinks of greed.
Useless notification categories: general and Geofencing, what about how to disable the "you saved x past Month" but keep important things like open window detected?
Awful. no way to get rid of the promotional AI assist offer. When you press the button you get an animation first. A bird animation even when I've disabled open window detection. I just want to see the temperature!
I am rather fed up with the app and the ecosystem as a whole. Every new bridge is no longer compatible with previous devices with no regard for the paying customer. Bridge X is not compatible with old thermostats, even though they could have added 6LoWPAN. The v3+ bridge does not get Matter support even though it can already handle HAP. And finally, there is a hard limit of 100 API calls per day to sell a subscription! The customer is here noticeably less important than the profit.
Limiting API calls for third party integrations unless you pay. Not a good look. Dishonest company who censor reviews on other platforms. Just avoid.
8 people found this helpful
Developer reply
Hello, Thank you for taking the time to write a review. We are very sorry to hear that you are not happy with tado°. Please share your detailed feedback with our support team via chat at www.tado.com. We can then try to find a solution or improve the situation for you. Best regards, Your tadoº team
Does exactly what is needed.
From 245 saved reviews since 10 Oct 2018, all countries.
Share of the 96 negative reviews that mention it
“Money grabbing, and poor performance.”
“I can control heating from Google Home so definitely a problem with the app.”
“Having tested the app out and set the system up, less that 1 month later and the app doesn't work.”
“On a few occasions in the last 3 months I've found the system running in the middle of the night with showing as being unable to connect/offline whilenstill …”
“Almost every day, I need to put in my login information, select a device name, confirm that I want to use that name "every time", and go through the intro/gr…”
“Latest app update seems to have made the app terribly slow to open, connect to the system, and respond.”
Share of the 122 positive reviews that mention it
“Easy to use, but it would be better if the hot water control allowed you to have a timed boost as a default instead of running until the next control cycle s…”
“After a month of use with the starter kit and 11 Smart TRVs, I am pretty happy with the app.”
“In general, I love it.”
“And you can do so much from the app - timings, individual rooms, remote access, etc There is no need for the subscription-only functions - and I hope that Ta…”
A drop after an update usually means the update broke something.