Interval Live Learning App

I’m discontinuing the course due to its pace being considerably slower than my school syllabus, making it difficult to manage both. The teachers and teaching are genuinely good, with no complaints there. My concern is the lack of responsibility with the Senior Academic Counsellor Shabna Jasmine and the CRO. I sent the counsellor a voice message on Aug 8; she saw it on Aug 13, but as of Aug 15, hasn’t replied. I also called several times, but received no response

I am very disappointed with this service. I enrolled my child in a 40-day course, but it has been one year and the course is still not completed. I raised a complaint with the CRO, but I did not receive any proper response or support. Once the payment was made, it felt like no one took responsibility for resolving the issue. Based on my experience, I cannot recommend this service. I suggest finding a reliable teacher who provides proper online classes and good customer support.

2 people found this helpful

I am extremely disappointed with my experience with the Interval online tuition platform. Before enrolling, Shafna assured me that there was a 10-day trial period and that the fees would be refunded if the classes were not useful. However, when I requested a refund within the trial period, none of the CROs answered my calls and I was simply asked to check the refund policy. This is unfair and completely different from what was promised at the time of enrollment.

3 people found this helpful

no use

Great learning platform for every students. Happy that i am a part of Interval☺️.

3 people found this helpful

I have been working as a tutor on this platform for over 1.5 years. Recently, I completed multiple sessions, but the payment of ₹1200 has been withheld after a tutor change. No prior policy was communicated stating that payment would be denied for completed sessions. Also, the attendance records I marked in the tutor portal are no longer visible, raising concerns about transparency. Despite repeated follow-ups for 2 weeks, I have not received any proper response.This experience is disappointing.

1 people found this helpful

bad. not joined

very disappoint

App ok. but I can't blurer my background. how can I do that

I paid ₹13,701 in cash on March 15 to be transferred to an account. I had to cancel, and Ms. Rahna (the coordinator) told me the money would be refunded within 15 days. It’s been way longer — I still haven’t received my money, and now she’s not even answering my calls. This is completely unprofessional. I trusted them and paid in good faith, but they’re avoiding me and refusing to return my money. If I had known this would happen, I NEVER would’ve handed over cash. This feels like a total scam.

8 people found this helpful