Using the AA app to report a breakdown is very simple and straight forward.
Using the AA app to report a breakdown is very simple and straight forward.
very simple and efficient
It's very easy to use the app and you get instant feedback and approximate time AA will arrive.
Unbelievable easy app to use. let's see how long they take.
I can't do anything on it and I've raised it several times but no one has resolved the issue
easy to use
Developer reply
We're so glad to hear this Garnet and appreciate you taking the time to rate us 5*.
Very intuitive and easy to use.
Developer reply
We're so glad to hear it Dave and thank you for taking the time to leave a review.
simplicity, hassle free, great service.
Developer reply
Delighted to hear it M M! Thanks for taking the time to leave a review.
Does not work
Developer reply
We're sorry to hear this Martin and apologise for any inconvenience caused. Please reach out to appsupport@theaa.com with more details and we can investigate this for you.
so easy to use. great help.
Developer reply
Thanks for the 5* Graham. We're delighted to hear you find our app easy to use.
From 344 saved reviews since 4 May 2026, all countries.
Share of the 66 negative reviews that mention it
“Acknowledged app not working.”
“currently impossible to login.”
“last 2 updates just hang at the loading splash screen”
“currently impossible to login.”
“very bad service i paid 150£ and i did not receive any service it apears they say that they will fix your car the only thing they do is they say we can't do …”
“There's no way to shut it down, back button just goes to main menu.”
Share of the 265 positive reviews that mention it
“Reporting a vehicle breakdown is very easy, fast, and simple.”
“Hassle free reporting process and easy to navigate.”
“Enjoying the excellent extras like fuel prices, maps etc.”
“very good app, takes alot of the stress of a breakdown away with its simplicity and efficiency.”
“And usually nice drivers although the last one think he must have been having a bad day .”
A drop after an update usually means the update broke something.