★★★★★Elena Karikiv617 Oct 2026
Changing hands made my wishlist disappear despite reassurances that it wouldn't happen
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CompareOpen in Google PlayChanging hands made my wishlist disappear despite reassurances that it wouldn't happen
Update of App destroyed the shopping experience. Have always been a loyal user of the Outnet however since the last update I don't like to shop at the outnet anymore. The sorting function doesn't work anymore and all my previous saved information is gone. before you could select way more functionalities and worked smoothly now it feels like a app 10 years old that was build for destroying the shopping experience.
Bring back the layout for item description in bullet points. Why hide origin/make location, material composition within paragraphs of AI generated slop (no human is writing 2 paragraphs for every merchandise posted). Dimensions no longer provided too! A perfect example of forcing AI on functions that don't need it. I'm now search for other apps because of how inefficient it is for me to quickly make an informed decision.
New app is horrendous. All my items in my wishlist have disappeared meaning I have to go through the headache of trawling through the app to find you, which is made worse by the fact it keeps showing me both male and female items despite me selecting the women's section and I am unable to filter items. Fix it!
worst update ever
1 people found this helpful
The app has become a hot mess. It used to be great, but now nothing seems to work the way it should. And with the weird new return process I'm not ordering anything anymore.
1 people found this helpful
my favourite app, the only place I've purchased clothes for the last 10 years is now complete trash. Unusable.
3 people found this helpful
I love receiving all the lovely, well packed garments, wallets, shoes & a bag or 2. The items arrive in a very sturdy cardboard box & whatever you've purchased will be packed in clouds of white tissue paper, which the kitties are going to enjoy ripping to shreds. Will definitely be a returning customer & I recommend highly!
Used to be a loyal fans of the Outnet, but after changing to a new version, I was so disappointed. The sizes are quite confusing, always need to refer to the size chart. But sometimes, you can get totally different sizes under the same brand, same category. Hope they can do sth. to improve this.
3 people found this helpful
last app update is a total disaster. I placed an order more than 2 weeks ago and did not receive any news yet. is the order confirmed or not, when will it be shipped??? contacted the customer service by email and did not receive any news. I would not recommend to not order with them as long as they have technical issues.
2 people found this helpful
From 198 saved reviews since 14 Sept 2018, all countries.
Share of the 75 negative reviews that mention it
“Waste of my time and money.”
“Love the site but this app is terrible: crashes all the time; hard to filter search results (depending on which menu you go through, the filters are differen…”
“The discount was motivation but now I'm just frustrated because is TERRIBLY slow and IMPOSSIBLE to make PAYMENT!”
“this app is not responsive,you can't create an account ,neither sign in”
“I love this app but disappointed with the new update.”
“Love the site but this app is terrible: crashes all the time; hard to filter search results (depending on which menu you go through, the filters are differen…”
Share of the 112 positive reviews that mention it
“Love this app.”
“Beautiful collections at a fraction of the rrp.”
“Easy to use and navigate.”
“whenever I think of a gift or something to buy for myself, The Outnet is my first and only choice that will satisfy my expectations.”
“No exaggerated prices compared to other platforms (rediculously priced sometimes) honest, base prices, sometimes there are changes according to customer dema…”
A drop after an update usually means the update broke something.