Doesn't seem to run on Android. Used Google store for download
Doesn't seem to run on Android. Used Google store for download
app crashes on Google pixel 10 fold. Tried all the usual fixes before giving up and scheduling with another service. Hope you fix it soon.
App crashes before opening.
App won't open. Using Pixel 8. Update, 2 years later. Same issue. Also the website has expired certs. Seems like they gave up.
keeps crashing. won't work at all
Unacceptable service!. I had used them a few times and was going to switch to their service for airport transfers, but the repeated last-minute cancellations are just unacceptable. If I could give zero stars, I would. The customer service is nowhere to be found, just as the drivers are. DON'T USE THEM!
4 people found this helpful
won't open
I have been using this service for many years with great drivers and pick-ups. However, I cannot get the app to work on my Samsung Ultra 24. Very frustrating. It crashes and closes instantly.
7 people found this helpful
Crashes Immediately
On a Pixel 8 using the latest Android, this app crashes instantly when opened. It has been that way for at least months, if not years. This deserves zero stars.
2 people found this helpful
From 150 saved reviews since 12 Sept 2014, all countries.
Share of the 94 negative reviews that mention it
“App is presently unusable - crashes immediately when attempting to open.”
“Comically bad app UI.”
“For example: booked a ride while in a different time zone, and now every time I try to book another ride since returning home, it automatically changes the p…”
“On top of that, they are more expensive than Uber and Lyft to the airport.”
“the app is too difficult to use.”
Share of the 54 positive reviews that mention it
“First time trying it & really love it, love it!”
“He was a conscientious driver, I felt safe and relaxed on the way to the airport!”
“If I would have had a connection to this Awesome Service, I would have had a great, stress free night.”
“Options: a) wait a specified time to close the transaction so the end user can apply a tip and have one charge, b) force a rating/tipping window to pop up wh…”
A drop after an update usually means the update broke something.