not reliable at all. doesn't tank mileage correctly and doesn't record time correctly
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not reliable at all. doesn't tank mileage correctly and doesn't record time correctly
I love the app.....keeps up with time and location as advertised. Highly recommended 👌 👍 👏 💯 🙌 😊
Developer reply
We love hearing this! Thank you so much for the kind words and the recommendation. We're glad Timeero has been doing exactly what it should. Thank you for being a customer!
I enjoy this app. Emma was very helpful and informative. This will work out great for my company.
Developer reply
Thank you for your kind words! We're so glad Emma was able to help and that Timeero is shaping up to be a great fit for your company. We'll be sure to pass along your compliments to her. We look forward to supporting you!
the tech Tyler was so knowledgeable helped me get this working fast so very grateful five stars all the way
Developer reply
Thank you for your 5 star review! We're so glad Tyler was able to get everything working for you quickly. We'll be sure to pass along your kind words to him. We look forward to continuing to support you!
I had an issue with finding a team member in the app and updating her mileage, so I reached out via the chat option. I expected it to be an AI assistant, but instead, I was able to speak with Tyler who was very patient and willing to assist me. Despite me having a simple misunderstanding, Tyler did not make me feel any less and his response was comforting. At the end of our chat he inquired on if there was anything else he could assist with. I appreciate the level of customer service I received.
Developer reply
Thank you for sharing your experience! We're so glad Tyler was able to help you get everything sorted out. Making sure every customer feels comfortable and supported, no matter the question, is something our team genuinely cares about. We'll be sure to pass along your kind words to him! We look forward to continuing to support you.
my company timero app. switched to web portal on my phone. Ashleigh was extremely helpful. this has been going on for 3 weeks. Ashleigh fixed it in 15 minutes. Thank you Ashleigh.
Developer reply
Thank you for your kind review! We know how frustrating a persistent issue like that can be, so we're really glad Ashleigh was able to get it resolved quickly for you. We appreciate your patience and look forward to continuing to support you!
requires updates far too often. if the app wasn't ready, why did it go on the market?
Developer reply
Thank you for your feedback! We know frequent updates can be frustrating and we appreciate you sharing that with us. Our updates are driven by new features, performance improvements, and security enhancements to keep Timeero getting better for our users. If you ever run into any issues, please reach out to us at hello@timeero.com. Thank you!
Not in a great service area to waste almost twenty five minutes updating the stupid app.
1 people found this helpful
Developer reply
We understand how frustrating that can be, especially when you have limited service and need to get to work quickly. We appreciate the feedback and will continue working to make the experience as smooth as possible. Have you seen an improvement since updating the app? We would love to hear any updated feedback you have. Thank you for your time!
I had multiple issues whether it be wrong. Email address or password could not clock in or even pull up sight. But with ashley's help multiple times and almost bothersome, she had managed to get me on board.If it wasn't for her help, I would still be here scratching my head
Developer reply
Thank you for sharing your experience! We’re glad Ashleigh was able to help get everything sorted out for you. Setup issues can definitely be frustrating, but we’re always happy to help work through them. Thanks again for your support!
Five-star service from Ashleigh! She answered the phone right away and helped me resolve a login issue on my new phone quickly. Super impressed with the support!
Developer reply
Hi Lauren, we're so glad to hear about your experience with Ashleigh! Our support team is happy to help so you can focus on your work day. Thank you for trusting Timeero!
From 136 saved reviews since 18 Sept 2018, all countries.
Share of the 46 negative reviews that mention it
“My guys complained about it not working OFTEN.”
“and it is so frustrating to use when you sign in and it signs you right back out.”
“Most of all, my mileage money I probably will not get compensated for.”
“I have password reset and trying to log in is impossible.”
“Worked with Bear Creek design and build There phone network and timero didn't work good at all total junk”
“Ever since the last update I can no longer go back and edit my notes after clocking out.”
Share of the 84 positive reviews that mention it
“Reporting is simple with Ashleigh helping a great deal.”
“Love this app!”
“I started with a free trial and use this for my freelance marketing photography work.”
“One of the main challenges has been knowing where the guys in the field are at a specific time/location.”
A drop after an update usually means the update broke something.