very simple
Developer reply
Thank you so much for the feedback! We're proud to serve you.
very simple
Developer reply
Thank you so much for the feedback! We're proud to serve you.
Great Company 👍
Developer reply
We appreciate your trust, Ronnie. Thank you for the feedback.
I just can't imagine my loved ones after im gone having Trouble trying to get funds..I can't even login with the app ...only website
2 people found this helpful
Developer reply
Please accept our apologies for the difficulty you experienced. Please don't hesitate to reach out to our dedicated web team at 877-491-8246 or email us at CustomerPortalReg@Globe.Life for assistance. We hope to hear from you soon.
The app isn't opening at all. When are updates done on this app??
Developer reply
Shakiya, please accept our apologies for the difficulty you experienced. If you need further assistance, please don't hesitate to reach out to our dedicated web team at 877-491-8246 or email us at CustomerPortalReg@Globe.Life. We hope to hear from you soon.
My experience using the app was simply amazing, I had no issues whatsoever. Thanks 😊 completely satisfied .
Developer reply
Great to hear, Wanda! Your opinion matters to us. Thank you for trusting us with your family's financial protection.
would not work, had to call in to make payment. Was told by representative that app was not working, no kidding I had just spent an hour trying to get it to accept my payment.
Developer reply
Please accept our apology that the app wasn't working properly, Wes. We value your time, and we know that an hour spent trying to make a payment is inconvenient. Thank you for choosing Globe Life.
It is too difficult to log into the app.
Developer reply
We're very sorry to hear about these issues. Please reach out to our dedicated app team at 877-491-8246 or email us at CustomerPortalReg@Globe.Life for prompt assistance. Your feedback matters to us.
The app sucks for me. It doesn't have any of my information on it for me to review. It has my name and my husbands name and under mine it doesn't have any information saying that I have life insurance. I can't go over anything for my policy or even print it off. I can't even see the recent changes we made to our policy. It's like ours doesn't exist past our name and policy number.
Developer reply
We're very sorry to hear about these issues. Please reach out to our dedicated app team at 877-491-8246 or email us at CustomerPortalReg@Globe.Life for prompt assistance. Thank you for letting us know.
quick and easy
Developer reply
Thanks so much for taking the time to leave feedback! Your opinion matters to us.
paid here for September and they still took out payment a second time and said they only took out one time, still haven't gotten refunded for double dp
Developer reply
J C, we'd like to connect you with a customer care supervisor who can assist. Please email us at cspolicyservices@globe.life or phone us at 844-726-4372 for assistance. We want to help, and we hope to hear from you soon.
From 205 saved reviews since 14 Aug 2019, all countries.
Share of the 132 negative reviews that mention it
“I really wanted a way to view this account, but what can I do but Uninstall it??”
“It started off good but now like others state my email is invalid my password doesn't work and I can't make my payment.”
“It won't let me make a payment online so I tried with the app well that didn't work either.”
“Your new style website is very difficult to operate when you try to pay with a credit card or debit card It doesn't let you.”
“They just want the money and that's it.”
“This new update is horrible!”
Share of the 59 positive reviews that mention it
“It was very simple to sign in with existing password and take care of my needs easily.”
“Yes I enjoy using the globe app it is simple easy to use and you can add accounts very easily.”
“Globe Life is an Insurance Company With Lot of Benefit's for A Family or just you Yourself as an Adult Looking to pick up on Something Inmportant, as like a …”
A drop after an update usually means the update broke something.