Good device to track/check on your vehicle. Monthly charge is a turnoff!
Good device to track/check on your vehicle. Monthly charge is a turnoff!
junk not reliable
scam alert due to sending your personal information to strangers and numerous partners
It was ok when it worked but now I'm forced to painstakingly login to the Tmobile app every time I want to see where one of my cars is at, not at all convenient. When my contract is up I will be switching to a different tracking service.
I loved this app it was more detailed and easy to use they need to bring it back I miss it....T-mobile can do that!! 😐
they should've left it the way it was it breaks with t life every second.
1 people found this helpful
RIP TO THE BEST APP FOR YOUR CAR 🥺😭
Moving it to the t-life app is awful. It's hard to find in that app which is cluttered with ads. It doesn't give notifications and is missing key features. Not worth the money to keep the trackers and pay the monthly fee if this is what T-Mobile offers.
7 people found this helpful
5 months later and this newer app is still very erratic and important features from the legacy version were removed. Dev team won't respond to feedback, emails, app ratings. It's very disappointing as we pay for this service which constantly fails to perform. Update 7/2026: T-Mobile can care less about the SyncUp drive and reviews. They don't listen, have AI doing the programming and no quality checks.
2 people found this helpful
does nothing but force you to new t-life app.
From 232 saved reviews since 22 Apr 2022, all countries.
Share of the 176 negative reviews that mention it
“My vehicle was broken into a couple of weeks back, and it never sent me a notification.”
“App is very slow(may I remind I'm using an S22 Ultra) vehicle tracking is not only slow.”
“Wifi works when it wants to.”
“Also, it is more expensive.”
“During this period I also cannot sign into into my account on this app most of the time (9 out of 10 attempts).”
“Live tracking is worse than legacy app, car locate button doesn't locate car, just a previous travel path.”
Share of the 41 positive reviews that mention it
“I LOVE IT.”
“If it wasn't for this sync up drive I don't think anyone would have been able to find him.”
“I also get free towing, which I've used it a few times.”
“I loved this app it was more detailed and easy to use they need to bring it back I miss it....T-mobile can do that!!”
A drop after an update usually means the update broke something.