Toolsvilla

Developer reply

Hi Seematics Customization, we would like to inform you that we tried to connect many times with you , even today for delayed dispatch, but no one received our call a single time, so we had send an email now.

Developer reply

Hi Ulle Raju Yadav, we sincerely apologise for your disappointing experience with the Toolsvilla app. We understand your concern and regret the inconvenience caused. Your issue has been forwarded to the relevant team, and they will contact you promptly to understand the matter and provide an appropriate resolution.

Developer reply

Hi Abhay Baluni, we sincerely apologise for the damaged package and the delay in addressing your replacement request. We understand your disappointment, especially as the concern was raised promptly after delivery. Your issue has been forwarded to the relevant team, and they will contact you promptly for an appropriate resolution.

Developer reply

Hi Prasanth Prasannan, we sincerely apologise for your disappointing experience and understand your concern about receiving a different brand than expected. Your issue has been forwarded to the relevant team, and they will contact you promptly to review the matter and provide an appropriate resolution.

Developer reply

Hi Mohd Asif, we sincerely apologise for your disappointing experience. We understand your concerns regarding delivery delays, lack of support, refund, and additional payment requests. Your issue has been forwarded to the relevant team, and they will contact you promptly to review the matter and provide an appropriate resolution.

Developer reply

Thank you, Neite Kazhie, for your wonderful feedback and 5-star rating. We’re glad to know that everything has been working well for you and that you had a good experience with our customer support team. We truly appreciate your support and look forward to serving you again 🙏

Developer reply

Hi Sanjay Mehta, we sincerely apologise for your experience and understand your concern regarding the product not matching the image or description and the replacement request. Your issue has been forwarded to the relevant team, and they will contact you promptly to review the matter and provide an appropriate resolution.

Developer reply

Thank you, Gogoi Da, for your feedback. We appreciate you sharing your experience with Toolsvilla. We’re always working to improve our products and services, and we hope to provide you with an even better experience next time and earn your 5-star rating.

Developer reply

Hi Ujwal N Bhat, we sincerely apologise for the delivery delays and unsatisfactory customer support. This is not the experience we aim to provide. Kindly share your Order ID so our team can prioritise your case, review the delivery status, and assist you with the appropriate resolution.

Developer reply

Thank you, Bibek Bakhla, for your wonderful 5-star rating and feedback! We’re glad to know that you had a good experience with Toolsvilla. Your support motivates us to continue providing quality products, reliable service, and a smooth shopping experience. We truly appreciate your support!