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CompareOpen in Google Play
They scam you into adding stuff you don't want or need and print is so small and hard to read
Developer reply
Hi Moshe, We are sorry to hear about your concerns. TotalAV is a trusted security provider used by millions of customers worldwide. We would welcome the opportunity to assist and address your concerns. Please contact us via: https://help.totalcleaner.com/en/google. Kind regards, Total Cleaner Team
I'm an older woman and play majong and other games. this app keeps popping up saying I have viruses and then somehow by trying to click out of it I ended up subscribed. your malicious business tactics cost me 50$ over a few months and I wasn't even aware until my account bounced several checks. f#$@@# you and I wish I had the energy to sue you. I didn't even use this app but payed for it. give me my money back I'm on a fixed income!!!
Developer reply
Hi Leanna, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalcleaner.com/en/google Warm regards, Total Cleaner Customer Experience Team
hard to use need help. John
Developer reply
Hi John, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalcleaner.com/en/google Warm regards, Total Cleaner Customer Experience Team
It's a trap. Once you use the cheap trial, you are hooked and you keep getting added to more branches with more charges.You won't even know it until you see the bank charges.
Developer reply
Hi Willie, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalcleaner.com/en/google Warm regards, Total Cleaner Customer Experience Team
it's asking me to buys more stuff
Developer reply
Hi Yirga, Thank you for sharing your review. We’re sorry to hear about the issues you’ve experienced with Total Cleaner. To help us investigate and assist you further, please contact us via https://help.totalcleaner.com/en/google so our team can support you directly. Kind regards, Total Cleaner Customer Experience Team
expensive
1 people found this helpful
Developer reply
Hi Carole, Thank you for taking the time to share your review. We apologise for any billing issues you’ve experienced. To help us resolve this as quickly as possible, please contact us via the following link: https://help.totalcleaner.com/en/google so our team can assist you directly. Kind regards, Total Cleaner Customer Experience Team
frustratrd because I'm scared of my phone crashing.
Developer reply
Hi Moira, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalcleaner.com/en/google Warm regards, Total Cleaner Customer Experience Team
this is the most confussing app i have tried to download. i cant believe google refers to this app to clean up a tablet with viruses, malware, to many adds. i have loaded and unloaded it 3 times. the only app that is more confussing is avg.
Developer reply
Hi Jeannie, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalcleaner.com/en/google Warm regards, Total Cleaner Customer Experience Team
it's a great little app and does what it says it does I was very impressed with it,a it has different apps in an app,i figured it was going to be just like the resy that i have tried in the past but i was so wrong....
Developer reply
Hi David, Thank you for your feedback. We value your comments as they help us improve our services and customer experience. If you need any assistance, please contact us using the following link: https://help.totalcleaner.com/en/google. Our team will be happy to help. Kind regards, Total Cleaner Customer Experience Team
this is a horrible app it was only supposed to cost me $1.99 ended cost me over $100 so you took food out of my mouth again I am so done with this total AV you are nothing but criminals and they're starting to catch on about you! I thought I'd give you one more try! You better return my money ASAP I'm a disabled senior citizen and I will throw the book at you! DO NOT GET THIS APP!!!
1 people found this helpful
Developer reply
Hi Felicia, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalcleaner.com/en/google Warm regards, Total Cleaner Customer Experience Team
From 203 saved reviews since 16 Aug 2025, all countries.
Share of the 95 negative reviews that mention it
“And don't except paying money to apps that doesn't comply and that puts this app on the black market for removal from Google.”
“You pay for the app AND they flood you with commercials.”
“Cancel my account.”
“I bought this app but there's no way to contact you from the app it won't load on my device because my Android is too new so I'm going to have to go to a dif…”
“worst ever.charge large with the add-ons.Difficult to navigate and costs a fortune.”
“the world was a better place before the Internet”
Share of the 90 positive reviews that mention it
“Simple, thorough, and effective.”
“I'm really enjoying the application that was referred to me by very good people in the world and I'm so thankful to have the opportunity to go about the jour…”
“Has kept my phone worry free.”
“so far so good, runs extremely slow however his Football IQ is unmatched!, 😤👌🏾”
A drop after an update usually means the update broke something.