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glich in the screan
good but time to switch apps you guys keep doing to much the new setup to make a template sucks
thank you
Best photo booth 360 app ever!!! The customer service is outstanding. A+++
If I could rate it 0, I would. As a photo booth company of now 3 years, we have used Lumabooth which is AMAZING and super affordable. We had to switch to TouchPix for one event due to using an Android product for that specific event. Price $42/WEEK, INSANE. Stabilizer is trash. Customer service is beyond unhelpful. Paid the second week by accident due to their automated system. We asked for a refund for that second week and they denied stating that we should have received a reminder notice. NADA
5 people found this helpful
Developer reply
We respect your industry experience. We're sorry the stabilizer and support didn’t meet your standards. While Touchpix provides professional-grade Android support and features, we regret the billing frustration. Please email support@touchpix.com so we can manually verify your notification history and re-evaluate your refund request.
it sucks because you can't sign in to the game
1 people found this helpful
Terrible app & service. this app is not user friendly and was unable to be used. customer service refuses to issue a refund. dont download or pay for this app for phone/table use. use a free app instead which is what I had to do for my daughter's sweet 16
2 people found this helpful
Developer reply
We’re truly sorry Touchpix didn’t work for your daughter’s Sweet 16. We aim for a professional experience and regret the frustration. While digital subs are typically non-refundable, we’d like to review your case personally. Please email support@touchpix.com with your details so we can investigate and assist you further.
why is the price hidden very annoying. put up the price
6 people found this helpful
Developer reply
Hello! We appreciate your feedback. We definitely don't want to make things difficult—our pricing is based on the subscription tier you choose (Weekly, Monthly, or Yearly). You can find the full breakdown of our plans and current rates directly on our website at Touchpix.com/pricing. We hope this helps!
People as a small business owner. Please do not use this app if there's an issue that's out of your control. People I think we should all get together. Call the better business bureau, state attorney general. channel seven news Because this is the second time they did this to me and it's not fair. I had to refund the client today. please look me up on Instagram. We need to get together to make change happen. I will make videos on youtube about this app. enough is enough. Then,
3 people found this helpful
Great app
Developer reply
Thank you very much. Keep using our app :)
From 71 saved reviews since 22 Feb 2023, all countries.
Share of the 43 negative reviews that mention it
“I purchased this specifically because of their claims.”
“I reached out to their support within 1h of purchase because as im trying to test out the photobooth, it's not working.”
“Doesn't Work I'm stuck on the home page of it telling me about the app but no button to start using.”
“it sucks because you can't sign in to the game”
Share of the 25 positive reviews that mention it
“I Love this app already ❤️”
“Simple to use with great features”