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app has stopped working.
The tracker is not bad but the app is rubbish. Just spent USD45 dollars for 12 months renewal for a tracker that's now not working.
Developer reply
Dear Sir, Please let us know the imei of the tracker, we will do with the issue immediately. Best regards Steve Chang
purchased Ultimate9 tracker last year, tried with aldi prepaid Sim - no luck now aldi has stopped allowing their Sims to be used for trackers but the app worked and I could navigate without any issues. Purchased a dedicated tracker Sim, put it in, it connected ONCE & that was it, now the app freezes and says it's not responding every time I open the app.. have tried uninstalling and reinstalling. phone is Galaxy S23 ultra
Developer reply
Dear Sir, Thanks for your message, it looks like an APN issue, could you tell me the brand of your sim card with the APN? and the tracker's IMEI together. We will find out the issue asap. Best regards, Steve
works perfectly. took a while to wrap my head around it but it's really not that complicated. geo fencing works perfectly. you have to make sure you set it to leave, not enter. don't understand the bad reviews, must be old faddys trying to use it
3 people found this helpful
worked great then stopped - cant get it to work again
Developer reply
Thanks for your message, please leave us the IMEI, then we will start to find what is the issue.
app recently asked for permission to access my photos and contacts I clicked deny now its locked me out completely thinking now I have to uninstall and reinstall to get use there's much better devices on the market with more features I thought this was supposed to be the best one I'm not impressed at all
it glitches out, not tracking and going into sleep mode as soon as the power is turned off
The app hasn't worked properly. The trackers havent worked properly, you are happy to take payment and not give us the goods, 83 days on 3 and 250 days on 2 other units this is fringes on criminal conduct for your product to be this bad. If google supports this product it may need to start compensation if items are stolen and unable to be trace, will you back your app if our properly is stolen
1 people found this helpful
App keeps not responding can tap wait but will keep doing it
Unable to change to Australian address, not tracking at all. Have gone through the FAQ sim card is paid, signal us 4 bars.
1 people found this helpful
From 50 saved reviews since 13 Oct 2018, all countries.
Share of the 40 negative reviews that mention it
“It has been glitching for some time, placing my car in a different suburb on the map when it's parked.”
“Worked fine when i purchased but now parking monitor wont stay selected, geofence doesn't alarm till a random time later and app constantly crashes.”
“Only loads while connected to WiFi.”
“As of today 19/09/19, not only will it not allow me to set the geofence, it also won't let me control the update timings of notifications for current locatio…”
“Today the app has used 30% of my phone battery in 3 hours with less than 1 minute active time.”
“Now I cannot sign in at all, I get to the code and it just hangs.”
Share of the 7 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.