always crashes
always crashes
Cannot use on a chromebook if this ever changes then ill give a 5 star
Says my app has a bug. Installed reinstalled three times still says it has a bug. STARTING NEW JOB WITH THIS APP. HELP!!!
Developer reply
Sorry for the trouble you're experiencing with the Trackops Mobile app for Android. If you could please email support@trackops.com with the issue you're running in to, we'll be glad to assist you right away!
Top notching investigation and surveillance case management. With the integrated active agent tracking and reporting app you won't ever miss a beat. Super handy for immediate reporting from the field. In house organization of clients, cases, invoicing and expenses are all right there in one spot. It also has links to a video app giving you a time stamp and organizing your vid/pic evidence by case, client, or subject. Best part? It's customizable to your business!
I'm having the same problems as other Android users. Took 20 minutes to login made me late for my job. I cleaned the cache reinstalled the app dozens of times complete disaster as a field app for investigators... adding insult to injury I can't even sign up for support
1 people found this helpful
Developer reply
Kelvyn, thanks for providing feedback, and sorry to hear your experience with the app hasn't been great. I see that we did receive your support request (no sign-up required) and have responded, so please let us know via the open ticket if you're still experiencing issues and if we can jump on with you to assist you in resolution. Thank you!
Works great on windows or on my Samsung. Cannot download on my new chromebook, which will be my primary for work. What will it take to use on my new chromebook??
Amazing
Fix this thing for Android!!! Constantly get the loading circle of death and have to reinstall everyday multiple times.
3 people found this helpful
Developer reply
Hi David, Thanks a lot for your feedback, and we certainly understand the frustration with the recent crashes on some Android devices. That said, I think if you update your app to the latest version you should find a great deal more success. Give it a shot, and if you still run into any issues, please let us know at support@trackops.com. Thanks!
Horrible app if you have an Android! Have uninstall and install everytime to make anything work 1 time. HORRIBLE
2 people found this helpful
Developer reply
Hi Benjamin, Sorry for the trouble you're experiencing with the app, we certainly want to make sure it works properly for you at all times. Would you be able to email your exact issue to support@trackops.com so that we can work with you to see if we can get this resolved? Thanks Benjamin, and we'll certainly be looking for your communication.
The app only works some of the time, and not very often. I need an app I can rely on while I'm in the field making updates as I go.
3 people found this helpful
Developer reply
Hey Nate, Sorry to hear about the issues you've run into, that is never a good thing! We recently released some updates to resolve crashes on some Android devices, but if you are still having issues, please open a support ticket at support@trackops.com at your earliest convenience so we can work with you to identify and resolve the issue.
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