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can't even get in the app
Bad experience, app ia poorly designed. You are forced to log in every single time, waste of time.
The fact that you have to enter the password each time makes no sense at all. Why not let the fingerprint, or pin work instead?
no discounts, piece of garbage, i get cheaper fuel without this card
9 people found this helpful
I have to give it one star. they advertised getting up to .54c off per gallon but they failed to mention that they use fuel stations and truck stops that don't even update their own systems. i went to a AMBest where TCS said I would get at least 0.34 off from 3.69 but that was false they were at 3.99 and I only got 0.29c off. and because I put my fuel money on the card, I couldn't go to the fuel station down the highway that was advertised at 3.45.
1 people found this helpful
very inconvenient login procedure. every time you close the app you have to retype your password again. There is no "Remember me" option, face id, or fingerprint. I've been told by the representative that they removed it for security purposes. they told me it's more safe to type it in rather than use your fingerprint or face ID. I don't know about you, but it makes absolutely no sense to me. it seems like every company makes updates just to make the app worse. it should be the other way around
3 people found this helpful
app keeps crashing during login. this never happened pre-covid
I can't login to my account
fix this app please, it's really annoying to log in every single time you open it
Annoying and it sucks!
From 114 saved reviews since 21 Oct 2015, all countries.
Share of the 76 negative reviews that mention it
“He downloaded it and tried to log in.”
“The web version is not working as well.”
“Can't add money on it and can't compare the prices on app.”
“Managing your acct is difficult in the app and on the web too!”
“Tried myself on wifi and same thing.”
“New update is stupid, and hard to login the downgrade this app, don't update old one is great”
Share of the 33 positive reviews that mention it
“By far this is the best application and a great tool, easy to use for o/o.”
A drop after an update usually means the update broke something.