Nutrition & Mindset Coach

The app itself is really good and after free trial worth paying for HOWEVER customer service is absolutely shocking. I paid and then switched phones, got locked out and could not sign in. over 2 weeks later and with horrendous email response times am still not logged back in!!!! 0/10 for communication and 0/10 for customer support. The last email is still not responded to and so I am still logged out and no nearer accessing the content. £39.99 doesn't feel like value for money.

Have been a Turtle member for a few years now and really like the process and approach, it feels really sustainable. I've been particularly impressed by all the new updates, especially photo and voice note food logging to make the tracking process much easier and the new LeanShield integration and training plan features - it makes to app really geared towards helping you get stronger as well as weight loss.

2 people found this helpful

A very positive experience. The most helpful app for weight loss, nutrition and mindset.

I should have realized from the get-go that this wasn't going to be a good experience. Hard to even get to login stage, app prepopulates food so the calories and nutrients are often wrong. I'm going to stick with MyFitnessPal. Not worth even the trial cost!

great app, gives you a more realistic amount of calories to have to lose weight making it more manageable and there is lots of exercises on there as well. small issue is it sometimes kicks me out of the app. apart from that I'm finding it easy to navigate.

Good but not a lot of info. put plain high protein wrap but a wrap with veg popped up...not what I wanted. also every time I add a food it automatically goes into my breakfast

This app is really great. The easiest food tracking app I have used but it is so much more. You can track your menstrual cycle, steps, exercise, sleep and more. The 14 day nutrition masterclass which includes podcasts and tasks is really good. You get a WhatsApp chat and FB group. It has a massive library of workout classes (Tabata, Yoga, Dance & more) and seminars (Women's health, nutrition, mental health & more) and runs challenges too. Highly recommended 👌

App and website is very buggy. Access is very difficult. App access isn't instant, I'm still waiting for a password reset and its been almost 24hrs! I had so much hope for this App :-(

Disappointed. Link on Instagram says 14 days of app use for £1, no recurring charge etc. Feels like a safe option, then you get the link to your email to log in and get told it's a 7 day trial and it wants to take recurring payments, after completing the 20 minute questionnaire. It seemed perfect, and then it was not....

1 people found this helpful

Great features and layout of the app makes it easy to use if it wasn't unfortunately clunky, pressing yesterdays date to go back to add doesn't always work, lack of integrations (samsung for me) app saying the integration isnt verified via google. There are some big basics that need adding before its worth the subscription.