★★★★★Angel Kimberly Kratzerv5.0.831 Oct 2026
fun
Developer reply
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CompareOpen in Google Playfun
Developer reply
Rawr! 🐻 Thanks for the fun feedback! We're glad you're enjoying TunnelBear and having a bear-y good time using it. Your support means a lot to us, and we're happy to be part of your online adventures. 💛🐻
the other reviews sum it up
Developer reply
Rawr! 🐻 We're sorry to hear you feel that way. We understand your concerns and appreciate you taking the time to share your feedback. Every user's experience matters to us, and we're always listening to what our bears have to say. If you'd like to share more details about your experience, please reach out: https://www.tunnelbear.com/support 💛🐻
it used to be an amazing app, but now everything is behind a paywall.
Developer reply
Rawr! 🐻 We're sorry to hear you're disappointed. We understand how frustrating it can be when an app you once loved feels different because more features are behind a paywall. We appreciate your feedback and your long-time support. If you'd like to share more about your experience, please reach out: https://www.tunnelbear.com/support 💛🐻
👎
Developer reply
Rawr! 🐻 We're sorry to see you had a disappointing experience. Your feedback is important to us, and we'd like the chance to do better. If there's a specific issue you'd like help with, please reach out to our support team: https://www.tunnelbear.com/support 💛🐻
everything has a lock, trash
Developer reply
Rawr! 🐻 We're sorry to hear you're disappointed. We understand how frustrating it can be when features you want to use seem locked behind a paywall. We appreciate your feedback and would like to learn more about your experience. If you'd like to share additional details, please reach out here: https://www.tunnelbear.com/support 💛🐻
I love the app
Developer reply
Rawr! 🐻 Thanks for the bear-y awesome feedback! We're thrilled to hear you love the app. Your support means a lot to our team and motivates us to keep providing a simple, secure, and reliable VPN experience for all our bears. 💛🐻
good 👍
Developer reply
Rawr! 🐻 Thanks for the pawsome feedback! We're beary happy to hear you're having a good experience with TunnelBear. 👍 Your support means a lot to our team and encourages us to keep delivering a simple, secure, and reliable VPN experience. 💛🐻
good and recommend
Developer reply
Rawr! 🐻 Thanks for the beary kind feedback! We're thrilled to hear you're having a good experience with TunnelBear and would recommend it to others. Your support means a lot to our team and motivates us to keep providing a simple, secure, and reliable VPN experience. 💛🐻
doesn't work
Developer reply
Rawr! 🐻🐾 We're sorry your bear isn't working as expected. We understand how frustrating that can be. Our support bears would be happy to investigate and help get things back on track. Please contact us via tunnelbear.com/support. 💙🐻
Works exactly as intended and customer service is easy to reach and very helpful.
Developer reply
Rawr! 🐻🐾 Thank you for the pawsome review! We're beary happy to hear TunnelBear is working exactly as intended and that our support bears were easy to reach and helpful. Your kind words mean a lot to our team. Have a grrreat day, and if you ever need help again, contact us via tunnelbear.com/support. 💙🐻
From 279 saved reviews since 1 Oct 2018, all countries.
Share of the 155 negative reviews that mention it
“Don't waste your money on the premium version either, as it's just as bad as the free one, AND seems to forget that you've got the paid version, so it consta…”
“Never establishing a connection.”
“Even if I'm logged in, sometimes it arbitrarily decides I don't really have a paid account, and scolds me.”
“Really buggy.”
“Either not being able to connect to certain wifis, and the world map not loading (and hasn't for a couple months now).”
“Edit to specify: It'll fail to connect after hitting the button and stay "disconnected".”
Share of the 108 positive reviews that mention it
“Love it, a lot of comments on most apps sound all fishy and such but when I say it's a cool app I mean it.”
“The program is equally simple and straight-forward kn Android and PC.”
“For a free VPN, works very well.”
“connecting is abit challenging but speed and stability are unmatched.”
“(Browsing, streaming music and videos, but am not a gamer, so can't offer opinion there.) On rare occasions will interfere with use of a web site or app and …”
A drop after an update usually means the update broke something.