customer service is garbage. there's no phone number you can call and talk with a human. not even a live chat. you can only send them a message and hope they get back to you.
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customer service is garbage. there's no phone number you can call and talk with a human. not even a live chat. you can only send them a message and hope they get back to you.
This app is a good start for investing for your kids. I wish you could have family and friends add to the account on birthdays or whenever.
1 people found this helpful
Mandatory Fee Disclosed after SSN Verification. They should disclose their required subscription fee in the beginning of account sign-up process not after taking all sensitive information.
UNest*: A custodial investment account for kids, offering tax-advantaged savings for education, first car, house, wedding, or financial security [$4.99/month].
Can't even log into my acct. This is ridiculous (Unest seriously? Responding to help over a year from when I posted this?) Don't worry about it now
Developer reply
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at support@unest.co.
it doesn't work and it seems I can't request a refund. stay away from thjs.
Developer reply
Sorry to hear that! Could you write to us at support@unest.co with more details of your issue? We'd love to help you troubleshoot.
It's a scam. I set up an account for my daughter, but she turned 18 so is too old for one of their accounts. What happened to the money??
Developer reply
Hi, we'd be happy to see what happened with your account. Please contact us at support@unest.co.
The subscription cost 🤣 do you guys factor that into the "savings vs unest" difference
Developer reply
If you are unhappy with any of the features, you can contact us at support@unest.co.
Lol, most bank offer 5% apy now, why bother deposit money into another an-safe call investment? Plus there many investment app pay dividends when you invest ect.
Developer reply
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at support@unest.co so that we can reach out?
DO NOT DOWNLOAD!!! SCAM!! UNest sets your Google account up for recurring charges without completing registration. AND DOES NOT GIVE YOU A WAY TO CANCEL CHARGES. Again DO NOT DOWNLOAD OR ENGAGE WITH THIS APP.
Developer reply
Hi, we'd be happy to see what happened with your account. Please contact us at support@unest.co.
From 219 saved reviews since 10 Jan 2020, all countries.
Share of the 80 negative reviews that mention it
“when I tried to cancel and close my account they give you the run around.”
“I had to send a message to support to ask for my acct to be closed but after seeing many reviews stating support does not respond that they take your money I…”
“I have uninstalled and reinstalled two times and it's still not working properly”
“They are quick to take your money but when trying to close account it is all bs and supposed difficulties with your bank.”
“Be prepared for a slow setup process and impossible closing process.”
Share of the 131 positive reviews that mention it
“It is very easy to use and very simple.”
“Unest App is a great service for novice and seasoned investors who enjoy convenience.”
“I couldn't think of an easier way to help my children understand the business.”
“It's simple, nice design, happy it's not confusing but quite the opposite, it's user-friendly.”
“But I found UNest totally secure and helpful in protecting my personal information and at the same time making my money grow tax-free.”
A drop after an update usually means the update broke something.