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Thanks for using Welcome App! This update brings a range of improvements to make your experience smoother and more reliable: Your own cameras • Add any RTSP camera to the app — Wyze, Reolink, Amcrest, EZVIZ, Tapo and many others. • Pair a camera with a door and watch it right next to your building's cameras. • Decide for each camera whether residents and guests can see it. We're always working to make the app better. Keep your app updated for the best experience!
Manage guests, deliveries, and building access — your doorman, always with you.
With Welcome by Virtual Doorman™, users can now get the best their Virtual Doorman system and our Interactive Web Portal™ on their phone. This one-of-a-kind mobile app allows residents to see and speak to building visitors in true facetime fashion with our all-new in app calling technology. Residents can remotely manage their account and perform tasks such as inputting authorization for guests and visitors, scheduling package deliveries, request maintenance and report building related problems quickly and easily. Overview: * See and speak to building visitors * Remotely unlock common doors, elevators and apartment doors * Add and edit list of authorized guests * Receive notification of guests and deliveries * View guest and delivery logs * Quickly report unwanted or suspicious activity to your Virtual Doorman and building management * Contact building management * Contact Virtual Doorman * Order new building access cards * Upload photos of authorized guests directly from their mobile device’s camera * Manage account settings and preferences Please Note: Welcome by Virtual Doorman™ is only available for authorized users of the Interactive Web Portal™ who reside in buildings serviced by Virtual Service. Some functions may not yet be available to certain users depending on your building's equipment.