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For some reason my mobile Vera App isn't showing or posting Alerts or Notifications from devices especially my Yale locks being unlocked by specific users. What am I doing wrong? I see alerts on Web based Dashboard just not on Mobile App.
NO LONGER WORKS!!!!! I can no longer see my connected devices in the app. You can no longer connect vera though Google Home without paying a monthly subscription. This was always free and now its not! I'll be shopping for a new system.
vera ELZO had lied to its owners and now charges a subscription to access or receive alerts. Why would anyone buy from a company that hooks you in than takes it away. trust issues with Ezlo brand
useless app. any changes to the system have to be done through the website as the app crashes anytime to do anything bonus: most of the controller's features are being moved behind a paywall.
2 people found this helpful
Use with Vera plus for a home rental to give access to the house. Have not had problems in a long time. Like the guest login. Also, I see some of the reviews saying problems logging in. I went through that and finally realized that the username is CASE SENSITIVE. I repeat the USERNAME is CASE SENSITIVE. As well as the password which is not typical for logins. I have tried smart things but this works much better for my rentals
4 people found this helpful
app sometimes doesn't load, is slow in loading statuses, and the sync to Google Home is clunky at best. (Also no auto-sync or refresh option.)
When it works it does but most of the time it doesnt. update- still doesnt work correctly..
app doesn't refresh switch statuses; crashes when attempting to edit a scene.
2 people found this helpful
Doesn't allow for easy Alexa integration.
The UI changed completely and now all my devices are gone. I am getting rid of this stupid controller from this incompetent company.
1 people found this helpful
From 209 saved reviews since 2 Nov 2018, all countries.
Share of the 126 negative reviews that mention it
“Doesn't work any more, can't connect to the controller via this Android app.”
“😠 Much, much, MUCH prefer the previous interface.”
“As a secondary on the account, with the "new" dashboard, I was unable to do much of anything remotely.”
“Hub will not stay online even though support updated the firmware 3x in 6 weeks.”
“IThe app fails to connect to controller 30% of the time, when it does connect it is VERY Slow to respond (I am using a Galaxy s21 with hardly any apps on it,…”
“Run away, far, far away, do not buy this product, if you have purchased, do what others like me are doing, return it and buy something else.”
Share of the 56 positive reviews that mention it
“I have tried smart things but this works much better for my rentals”
“It would be nice if Vera made some easy to use, stylish ( one click app ) to control my home.”
“I estimate the opportunity cost to getVera for their support action to over $ 100, and it was FREE!.”
A drop after an update usually means the update broke something.