CompareOpen in Google Playunreliable, poor customer service
Developer reply
Thank you, Sean, for reaching out. We apologize for any inconvenience caused. To help us address your issue further, please share the details through one of the following: Vyncs App: Menu > Support > Tech Support Contact form: https://vyncs.com/contact-us.aspx Email: techsupport@vyncs.com We will get back to you as soon as possible.
Customer service sucks. I've been using vyncs for sometime now. I haven't been able to log in since August, they keep emailing some bs instructions I will be switching to another company asap.
Developer reply
We apologize for your experience with the Vyncs service. Your query has already been escalated to our Tier 2 Support Team for further investigation. To help us address your issue faster, please share the details through one of the following: Contact form: https://vyncs.com/contact-us.aspx Email: techsupport@vyncs.com Thanks for your patience.
It worked for 8 short trips for our daughters car and since then it has shown it as sitting in our garage no matter where she goes! if it wasn't for her Greenlight app I wouldn't have any clue where she's going. So much for keeping my teen daughter safe
Developer reply
Apologies for your inconveniences. Our technical team has inspected your ticket, and they have addressed it. Please check your Vyncs Tech support ticket for further reference.
I have had this service since Oct 2022 and it has worked until about 2 months ago. contacted tech support. Followed all steps each time, removing, rebooting, switching between cars, etc. Only thing that is accurate now is location. If they don't improve their service, I will not renew this. I would not recommend!
3 people found this helpful
Developer reply
Apologies for your inconvenience. We are constantly trying to improve our service. Please send us an email describing your exact issues. Also, you can contact us at https://vyncs.com/contact-us.aspx.Wish you safe rides always.
Vyncs makes it easy to track my old parents when they are driving. 10/10!
1 people found this helpful
Developer reply
We appreciate your kind words. Vyncs watches over you and your family always. Take care.
April 8, 2026: Vyncs app and website has been down for a week. Even the customer service contact number is down? What the heck is going on? Update to above review: My vyncs issues were fully resolved around the first week of May 2026. Due to the length of time it took to fully resolve things, Vyncs extended my renewal for one more month. It was initially to be renewed on June 16th however it was extended to July 16th.
8 people found this helpful
Developer reply
Thank you very much for your updated review. Please, let us know what Vyncs Team should do to earn a five star review. Wish you safe rides with Vyncs.
unable to log in
Developer reply
Thank you for reaching out. Our technical team will guide you to solve the log in problem. Please report the matter in this link : https://vyncs.com/contact-us.aspx Wish you great trips with Vyncs.
Works for a few weeks then stops. Make a complaint, it works for a week then it stops again.
Developer reply
Thank you for contacting us. Please log in to the app and then go to Tech Support. Through Tech Support let us know what did not work as expected. Tech Support is the fastest way to get solutions. Wish you safe rides with Vyncs.
it will work the first year the the minute you renew your subscription and pay $80 for the new subscription they going to cancel. I know you claim the service is bad but it's still not working and I did everything you guys told me.
Developer reply
Thank you for letting us know about your inconvenience. Please log in to your account and go to Tech Support and lodge a complaint with more details about the issue. That is the best way to get your issues resolved. Wish you happy and safe rides with Vyncs.
app has not worked in 6 weeks
Developer reply
Thank you for choosing Vyncs. All Vyncs services are now up and running. You should be able to use all of them to the fullest. In case of further issues, please submit a new ticket at https://vyncs.com/contact-us.aspx Sincerely, Vyncs Team.
From 208 saved reviews since 17 Sept 2018, all countries.
Share of the 96 negative reviews that mention it
“all that is required is to login to the account and look at the uploaded trip information from the OBD connected device on the car.”
“If I could take back the money I spent on it and get something more reputable than I would.”
“With this I'm forced to pay extra $ for a faster refresh rate otherwise I'm stuck with the 3min for an update or having to manually refresh the page.”
“Extremely slow in response, inaccurate, fails to find gas stations, data provided (if any is useless and very generic) moreover trips will show only after 14…”
“20231215 Update: There must have been an issue with the server last night.”
“A cheaters best tool!”
Share of the 97 positive reviews that mention it
“Great app easy to use and shows the info you really need.”
“This is an accurate and fun way to keep track of vehicle usage.”
A drop after an update usually means the update broke something.