CompareOpen in Google Play
Horrible app, why is this required to setup MFA for WG Cloud instead of allowing TOTP with my own app. administrators and users do not want multiple MFA apps, and I am not making WG my main identity provider for MFA when Duo and Authenticator exist.
Ok
most recent version has intermittent issues with notifications and approval. prior to the new design, this worked flawlessly. latest version often doesn't show a push for authentication until you open the app. often fails also if you approve via smart watch
2 people found this helpful
working
Stupid app. When you need to migrate tokens, this app is so user unfriendly I cannot describe! On my old phone I choose migrate tokens and it deletes it??! No clear migration to a new phone. Zero stars!
1 people found this helpful
the new UI is terrible. it's a horrible washed out white and harder to read. also, forcing people to add a photo to each new token is insanity.
I don't like the new update as well. Token text is harder to read. Push notifications only work some of the time. The app seems slow and lags behind. On a Galaxy S24.
1 people found this helpful
app and service are trash since UI updates
1 people found this helpful
good features token text is harder to read after update
This app used to work fine. With the recent update and change in UI it's now less responsive, taking longer to display push notifications and often requiring multiple approval indications on the push before it goes through
From 88 saved reviews since 5 May 2018, all countries.
Share of the 34 negative reviews that mention it
“How about giving me a few seconds to actually hit the approve button on my phone before the desktop app times out???”
“The worst experience I ever had with and app it Freezes all the time and it closes on its own when you are trying to use it.”
“Or lags behind, so when you approve, the requesting client has already timed out.”
“Why should I install this nonsense just for one account?”
“Requires you to be connected to wifi and is the most difficult and annoying issue to have to deal with.”
“Requires you to be connected to wifi and is the most difficult and annoying issue to have to deal with.”
Share of the 43 positive reviews that mention it
“WatchGuard has made MFA so easy to use and manageable from your smartphone.”
“You can use this FREE application to manage third party tokens from social media (Facebook, Instagram, Twitter, etc.) and even AWS, TeamViewer, Google, etc.”
A drop after an update usually means the update broke something.