I can't get past the account set up page. It won't allow me to select a date for license renewal or submit the page.
What users say
From 26 saved reviews since 5 Jul 2016, all countries.
Top complaints
Share of the 15 negative reviews that mention it
- Lost progress, account53%
“So this week when thier app stopped letting you log in, everyone using it can't access or update thier data.”
- Crashes and bugs27%
“Constant errors and bugs.”
- Internet, connection7%
“App saves data you input on thier servers instead of locally on your phone and then updating thier servers.”
What people like
Share of the 5 positive reviews that mention it
- Fun, addictive
Glitch on account set up. Can't even enter app
1 people found this helpful
App saves data you input on thier servers instead of locally on your phone and then updating thier servers. What this means is that if thier servers go down, your internet connection goes down, ect., You can't access your data or update it. So this week when thier app stopped letting you log in, everyone using it can't access or update thier data. Huge issue.
2 people found this helpful
This stopped working! Nothing will save
I've used this app since August of 2019. I've loved it up until earlier this week. I think it may have crashed? Or has a bug? Nothing will load anymore. Tried to clear data, force stop, clear cache, and uninstall/reinstall. Now I can't even log in. Hope this is fixed soon!!
I've really loved this app for the last 6 months. Being able to see all my numbers, but all of a sudden this week it isn't working. It wasn't loading when I tried to open it. So I uninstalled and reinstalled to try and fix the issue, it loaded initially but was very slow and now I can't see any of my numbers or save any new ones.
2 people found this helpful
No Nail Tech edition?
Would love to be able to add hours worked as well. Is there an esthetician version? Right now I put nail services and body waxing as cuts and sets. Facial and medical under chemical treatments And any 15 minute or less add on and waxings as add ons.
1 people found this helpful
Great customer service! Had an issue with the app and they addressed it right away keeping me updated as they were working on it.
2 people found this helpful
Constant errors and bugs. Sooo frustrating when this is what I rely on to track my sales to report to the company accountant for my pay! EDIT: OK now I'm concerned... I've uninstalled and reinstalled the app three times... All my data is gone!!!
2 people found this helpful
Developer reply
Thank you for your feedback on the Summit Salon Tracking app. We are aware of the issue and have worked to solve it. Please contact us at apphelp@summitsalon.com and we would be more than willing to give you all the support you need. Please know your data is not gone. Look forward to hearing from you.