Great way to add to your positions. BTC /ETH is a sure winner even in a bear market.
your horrible man your very very wrong you HURT US 😭
worst crypto apk i have ever seen. login system requires phone number and email. requested to unbind the number and now im being told to jump thru hoops for my money. never using this garbage again
1 people found this helpful
Developer reply
We understand how frustrating this is. Please email product@webot.com or contact us via in-app Live Chat, we'd happy to see what happened
may be an ok app, BUT THEY HAVE NO ACTIVE HOLDINGS. Only the top coins and dead to moves coins. totally a joke compared to their parent app add anything active to the US SITE, anything. by the time US gets a token, it is dead. Add more new projects, good or bad, movement is all that matters. (new projects give the liquidity)
Developer reply
Hi, we are making efforts to provide better liquidity in our EU site. Sorry for the inconvenience.
We are hoping that when we are finally able to log in manually that we would be on the same protocol as one network (b2b), but no complaints in AI mode.
This is the AI investment app to get if you like not being able to withdraw your money, extra long transaction times, and denies your withdrawal requests due to suspicious activity even after three factor authentication and multiple attempts. Big waste of time and paid way more in fees than actual realized profit. I have been waiting 30 minutes to get a live agent just to hopefully authorize my withdrawal. There was nothing suspicious about it and their customer service refused to assist.
4 people found this helpful
Developer reply
Hi~ We're truly sorry for the long wait and the frustration this caused. As a US-regulated exchange (NMLS #2284360), withdrawals flagged for suspicious activity are held strictly to protect your funds—we know that's frustrating when you've already verified. Please email product@webot.com with your details and we'll expedite it right away!
a very smooth running app
Developer reply
We're always working hard to improve the app. Thanks for your download and feedback~
worst customer service! needed help changing my password but i couldn't contact the customer care. they made me wait and wait but no reply on the chat even after an hour! They dont even have a phone number to contact directly! i really liked this app for bot trading but with this level of customer service. i am moving to next platform once i get my account sorted out.
1 people found this helpful
Developer reply
We sincerely apologize for the unacceptable chat delay. We're working on more self-service options for password changes so you won't have to wait next time. Meanwhile, please email product@webot.com and we'll prioritize getting your account sorted. We'd love to keep you enjoying our bots.
Meh. Does it what it says, but feels a bit sketch. Had money sitting in there because withdrawals are pretty intrusive on wanting information for a deposit. Funding it is the same way. Anyway, noticed funds are deducted daily while just sitting there in the account with no investments ongoing.
2 people found this helpful
Developer reply
Thanks for the feedback. As a US-regulated exchange, we must verify info for transfers, though we're working to make this smoother! We never charge fees on idle funds. If your balance is dropping, please email product@webot.com so we can investigate right away.
I liked pionex grid line showing buy sell and I can't find on this platform
1 people found this helpful
Developer reply
Hi Justin! Thanks for the feedback. We hear you loud and clear. We know how useful seeing grid lines and open orders directly on the chart is for traders. Good news: our team is currently working on it, and it will be supported in an upcoming app update! Stay tuned. Support: product@webot.com