★★★★★Dave Phamv2.12.0-weiser10 Nov 2026
would give this app better review if the biometric lock worked
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★★★★★Laura Sun29 Oct 2026
This is worst app I ever use!!!
CompareOpen in Google Playwould give this app better review if the biometric lock worked
This is worst app I ever use!!!
Love the control. Very clean UI, easy to use and responds quick. However, I'd happily bump this up to 5 stars if the devs could make the app installable on galaxy wear so I can lock and unlock the door from my watch.
I hate this app, I have had always issue with pairing not matter the phone I use. Now, I have problems with enable autolock, last week I disable and now I can't enable again. Again, I hate this app
Developer reply
Hello Javier, We're sorry to hear about your experience. Please try the Bluetooth troubleshooting steps here: https://ca.weiserlock.com/support/troubleshooting/support-articles/smart-locks-troubleshoot-bluetooth. If the issue persists, our Support Team is happy to help troubleshoot and get your lock working properly. Thank you, Weiser
awesome way to ensure your doors are locked! quick check on the app and you can confirm if it's locked and a quick press of the button and it is
amazing lock very easy app.10 star
geofencing is spotty, could be specific settings in my phone but fact it works sometimes but not others is suspect. The lock itself goes through batteries like it's eating them for breakfast lunch and dinner.
Developer reply
Hello Darin, We're sorry to hear about your experience. Please try our Geofencing troubleshooting guide: https://ca.weiserlock.com/support/troubleshooting/support-articles/smart-locks-auto-lock-geofencing If you're still experiencing issues, our Support Team is happy to help you: https://ca.weiserlock.com/support Thank you, Weiser
cannot make an account even on different devices, as it doesn't allow you to press "create account" button. it seems like there is a permissions button that is missing?
Developer reply
Hello Lacey, We're sorry you're having trouble creating an account. If the "Create Account" button isn't responding, please ensure all required fields are completed and that the app has the necessary permissions enabled. If the issue continues, our Support Team can help troubleshoot. Visit https://ca.weiserlock.com/support Thank you, Weiser
very easy to use
super great 👌
From 231 saved reviews since 8 Sept 2019, all countries.
Share of the 107 negative reviews that mention it
“A lot of glitches and connection issues.”
“A lot of glitches and connection issues.”
“Most people don't care about who opens and closes the door but would like to know when battery is running low or when the lock didn't lock properly.”
“Everyone take note, don't waste your time and money.”
“Biggest complaint is the log in the app.”
“You cannot close the door anymore by swiping your finger across.”
Share of the 98 positive reviews that mention it
“The app work fine , every setup is very easy to do and it's pretty easy to use.”
“love this app it's so user friendly and makes it easy to program different codes for different people so you know who's been in and out.”
A drop after an update usually means the update broke something.