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CompareOpen in Google Play
worse than the website. The app IS just a wrapper around the website, but it's somehow even worse. constantly getting logged out, can't even scroll messages.... did they just vibecode this and put it out there without actually using it? then there's the service itself, which is also terrible. they have often not been able to find me any care, and I have to micromanage every single little detail which defeats the whole concept of a "concierge"
Wellthy as a service is great, but the app is abysmal. Have to sign in almost every time, and it redirects you to your internet browser. It is pretty annoying and just overall not very optimal. The app itself feels clunky and slow. When I try to view messages, I can't even scroll up or down without it trying to refresh the page. While the design isn't bad, the user experience is severely lacking. It takes a lot of patience to use this app when it should be effortless for the user.
2 people found this helpful
Horrible app
Writing messages are white/clear text so don't show up. Also directs to Chrome or browser to login anyway, so you're better off just using the website even on mobile at this stage. Needs some work.
1 people found this helpful
Update 3.8.0 is bugged and keeps crashing. App won't even open.
Developer reply
We apologize for the inconvenience. Thank you for reaching out about this issue. Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at support@wellthy.com.
Can't even log in from pixel 7 pro.
Developer reply
Thank you for taking the time to comment. We are releasing an update this week that will resolve that issue and improve our overall login experience. If you encounter any issues in the future, we welcome you to email support@wellthy.com – our team is always willing to help. We value your input as we continue improving the mobile app.
The app is incredibly clumsy and difficult to use.. I often have to restart it and am not sure if it has worked or not.. hopefully their website is much better as this app makes the services virtually unusable
1 people found this helpful
Developer reply
Thank you for sharing your experience. We appreciate the feedback and welcome you to contact support@wellthy.com for specific concerns – our team is always willing to help. We value your input as we continue to evolve the features and usability of the mobile app. Wellthy.com is mobile responsive as well, and can be used to access all resources.
Took 3 weeks to get a Doctor's appointment. Staff couldn't assist with other tasks. Functionality for Android app is super limited.
1 people found this helpful
Developer reply
Thanks for sharing your feedback. We know it’s frustrating dealing with delays and not having features you expect. Please contact support@wellthy.com to discuss any specific concerns for the Care Team. We continue to add features to the app to improve the Wellthy experience. Again, we appreciate your review and your time.
Can you seriously not access the calendar from the app?? Why?
2 people found this helpful
Wellthy itself is great. But this app is lacking. Basic features are just missing like the calendar. Every time I open the app it asks for my fingerprint which is fine, but then makes me log in anyways. The only real advantage it has is push notifications, but those don't even contain the message. Until it's improved I plan to continue to just use the mobile website to interact with Wellthy.
4 people found this helpful
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