the app literally doesn't work, I can't even get it to send a message to my nunber. would give 0 stars, fix your app. 😐
the app literally doesn't work, I can't even get it to send a message to my nunber. would give 0 stars, fix your app. 😐
It's a great app when it works. unfortunately, like others have said, notifications are constant issue. I’m sure it's broken i'm not seeing anybody who has a raised flag this year
I'm pretty sure this app is dead? The list of people in need of help is always exactly the same, down to which accounts are showing as being online. And every single one has the flashing red "no messages" status. In about 3 days I haven't seen it change once.
2 people found this helpful
Developer reply
Thanks for sharing your experience. The app is very much active, but we understand how it could appear otherwise at times. We appreciate you flagging this and will continue working to make real-time updates clearer.
The app has gotten better. However it failed to notify me that multiple people messaged me while my flag was up. Big issue in my opinion
1 people found this helpful
Developer reply
Thank you for the feedback. We’re glad to hear the app has improved, and we appreciate you flagging the notification issue. We’re continuing to make updates to strengthen reliability so support connections aren’t missed.
the app works well when you can sign in. I got logged out at some point and instead of letting me sign back in it puts me through like I'm creating a new account. then doesn't let me in since my phone number already has an account. it's very frustrating when you are looking for support.
Developer reply
Spenser--Thank you for sharing this — we’re really sorry for the frustration, especially when you’re seeking support. This is not the experience we want for anyone. Please reach out to support@whiteflagapp.com so our team can help get you back in quickly.
kept putting in my phone number er and it kept sending me a link I clicked on that took me back to the enter phone number page. won't open to anything!! BIG @$$ SCAM ALERT!!! SO SAD THAT YOU PREY ON PEOPLE BY TAKING THEIR INFO EHO ARE ALREADY STRUGGLING!!!!! I uninstalled immediately when I realized what was going on. dont fall for it!
Developer reply
Amy, We’re so sorry you had this experience. WhiteFlag never collects or shares personal info beyond what’s required for login. Our team is actively looking into this issue. Please reach out to support@whiteflagapp.com so we can assist you directly and help get you connected.
great so far haven't had any issues
Developer reply
That’s great to hear! We’re so glad the app has been running smoothly for you. Thanks for sharing your experience and being part of our community.
24/7 help
Developer reply
We’re here for you anytime, day or night. Glad you’re finding support 24/7—that’s exactly what WhiteFlag is all about.
need more apps like this!!!!!
Developer reply
Bruce, thank you so much! We couldn’t agree more. Our goal is to make support more accessible for everyone, and hearing this means the world.
won't let me log in. I enter my phone number and it brings me back to the same spot over and over again.
Developer reply
Thanks for letting us know. We’re sorry you ran into trouble logging in. We’ve made some updates recently, so if things are working better now, we’d be grateful if you shared that here. And if you still need help, reach out anytime at support@whiteflagapp.com.
From 183 saved reviews since 28 Oct 2021, all countries.
Share of the 73 negative reviews that mention it
“A fantastic concept but execution is buggy still.”
“I figured the server was busy, so I tried again later and was told to sign into my account and had to have my account authorized via verification code.”
“I figured the server was busy, so I tried again later and was told to sign into my account and had to have my account authorized via verification code.”
“The interface is a little confusing, and it's SO slow.”
“The interface is a little confusing, and it's SO slow.”
“Saw the ad on IG when I was struggling Download was fast Sign up was easy Flag has been up for 3 days with zero contact.”
Share of the 85 positive reviews that mention it
“I do think there's some bug issues currently.”
“I absolutely love this.”
“The fact that it's free is just an added cherry to this wonderful mental health sundae.”
“Sometimes a simple text can change your whole day.”
A drop after an update usually means the update broke something.