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The leading platform for video assistance
Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. Remote Eye ® is the BEST CHOICE FOR LOW BANDWIDTH network environments. Remote Eye ® solves equipment downtime and travel costs of technicians with the use of state-of-the-art wearable technology. REMOTE EYE ® SPECIAL FEATURES 📞Unlimited calling. Unlimited minutes. 🎥Unlimited minutes of recording and storage of video calls and files. 🔧Online/Hotline personal support in less than 24 hours x 365 days. 🎓Free training by non-presential means. 💬Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. 🇺🇸🇩🇪🇫🇷🇨🇳🇪🇸🇮🇹🇯🇵 ⚙️Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. 📤Creation, upload and management of customer's corporate accounts in Play Store (Android) and App Store (iOS) with the customised Remote Eye ® apps for mobiles. 🏠On-premise installation available. 🔗Integration into enterprise systems such as ERP or CRM. NOTE To join Remote Eye ® you need to register a free account. Please contact info@wideum.com to register. For further information, please visit www.remoteeye.com