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Performance improvements
Comau Remote Technical Support Service
Comau AssistPro provides a comprehensive remote technical assistance service to improve the availability and efficiency of your facilities. Thanks to this innovative solution, which uses augmented reality and real-time video, our best technicians can connect virtually with your team to assist them, reducing downtime, improving first-time fix rates, and optimizing knowledge sharing. This helps ensure that your automated systems operate at peak capacity, reducing disruptions and safeguarding your bottom line. With Comau AssistPro you can: - Get in touch with Comau specialists in real time to receive technical assistance. - Receive remote support from Comau technicians to quickly and safely perform diagnostics on machines in the field. - Use smartphones, tablets, or smart glasses with AR to share information and data from the field. - Communicate via an integrated chat with the support of automatic simultaneous translation. - Record assistance sessions for later review. Comau AssistPro helps maintain the performance and reliability of Comau solutions over time, providing operators with advanced technical support to minimize downtime and optimize maintenance.