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Horrible app... if I knew they would want all my banking info just to use the gift card I would of never agreed to the gift card. You have to spend your own money first just to use the purchased gift card, they take forever to reimburse you. If you want it zelled to you they charge $3.99 fee amd take 24hrs to 3 days they say to send it to you. HOW DO Y'ALL CHARGE FOR GIFT CARD THAT WAS PAID UPFRONT. customer service sucks as well horrible app needs 0 stars
Easy and fast
Developer reply
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
absolutely disgusting, stole $11 from me DO NOT USE
Developer reply
We are sad to know that was your experience. Please share your issue with us at support@giftya.com and we will look into it at the earliest.
THIS SITE/APP IS A SCAM 10000% DO NOT USE I PROMISE IT WILL STEAL YOUR MONEY! they should get 0 stars. im not a newbie or a person who gets robbed, I gave it a 50/50 chance. they straight up steal your money, waste your time with ai chats and false facts about banks, they never send anything to zelle that will ever reach you. they can say anything they want they are lying. LISTEN TO ME. IM NOT SALTY OR VENGEFUL, IM NOT HATING ON OR BAD MOUTHING A COMPANY BECAUSE IM MAD....I PROMISE IT IS A SCAM.
2 people found this helpful
Developer reply
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com ! Russell (Dir Customer Service)
This is the worst app I've ever used. I sent my dude a gift card for food because he didn't have money on him. They made him link the card to his credit card (which he didn't have money on) and said he had to have money to pay for the Uber eats first then would be credited back... that's like getting someone a gift, and telling them they have to pay for it first. trying to get refunded is becoming a nightmare. I'll never use this app again.
Developer reply
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com ! Russell (Dir Customer Service)
sooo convenient! I think it's just awesome.
Developer reply
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
this app is BS. do not buy from them. their website is very misleading and gifts cannot be redeemed easily. they also have AI chat and you can't get to a real person to save your life.
Developer reply
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com ! Russell (Dir Customer Service)
genuinely imposible to talk to a real person, card got flagged for self gifting and it qualifies for a refund. After about an hour of trying to get a refund the chat bot just tells me a real person will review my request, I ask when, "I dont know" what hours are they available? "I can't give out that information."
Developer reply
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com ! Russell (Dir Customer Service)
Could not access gift sent to me. Not worth my time unfortunately. Ai assistent didn't help.
Developer reply
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com ! Russell (Dir Customer Service)
NO STARS glad I only did 5 total scam AVOID AT ALL COST..NO STARS
Developer reply
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com ! Russell (Dir Customer Service)
From 224 saved reviews since 6 Jul 2019, all countries.
Share of the 140 negative reviews that mention it
“Do not waste your money on this product.”
“It ONLY wants a bank card or bank account.”
“Terrible customer service, impossible to talk to a real person.”
“🙄 Nothing but glitching so far.”
“Any additional transactions with online or via app has failed.”
“I viewed f the advertisement asn it doesn't state that anywhere.”
Share of the 78 positive reviews that mention it
“Love this app.”
“So simple, so personalized and such a convenience!”
“Listen, I was TERRIFIED to download an app like this, thinking it would be a scam, but so far I've bought 2 gift cards, and they all have worked just fine, n…”
A drop after an update usually means the update broke something.