★★★★★JoAnn Sanchezv8.16.0.41204 Nov 2026
wont load. every time I to watch something on my app it just spins. what's the point of the app if it wont play anything not even my recordings
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CompareOpen in Google Playwont load. every time I to watch something on my app it just spins. what's the point of the app if it wont play anything not even my recordings
Veterans beware, when signing up for Xfinity I was told this is a free service after 2 billing periods. After almost 4 bills, I reached out and found out I was lied to and it needed activated after service confirmation, they will not compensate for the lie made by their representative.
can't sign in keeps infinitely loading at the sign in screen and won't progress past inputing your ID
Wish I didn't have to use this app. So frustrating to use, the UI is horrible and slow, constant picture freezes and of course the "are you still watching" reminder that you cannot disable. Just a pain.
4 people found this helpful
Constantly glitching. Freezes up. Unreliable.
I dont use xfinity anymore I need to remove it from my phone
never loads a show or channel when it matters
Always issues trying to watch live shows. This app sucks.
streaming dvr totally unusable...for all this money!! worthless!!!
I gave 3 stars instead of 5 stars for 2 reasons. 1. The app is Slooow. For You, Recordings, and channel listings are slow to update. 2. Too many live programs are not available away from home. I am paying for the service why can't I use it anywhere in the US.
12 people found this helpful
From 255 saved reviews since 18 Oct 2018, all countries.
Share of the 233 negative reviews that mention it
“It keeps freezing and doesn't rewind.”
“On my home network.”
“The app is stuck in a loading state on my 2 LG TV'S.”
“I'm paying a lot of money for all of these services and I can't use them.”
“I think the commercial sections that they add into the show make the streaming glitch.”
“The sign in button is grayed out.”
Share of the 9 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.