it lacks area wise recording, time wise recording and there's no option for time synchronisation ❗ This pro application doesn't support zooming feature, so sad 😕
it lacks area wise recording, time wise recording and there's no option for time synchronisation ❗ This pro application doesn't support zooming feature, so sad 😕
Developer reply
Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.
Utterly rubbish. Not a patch on Swann
Developer reply
Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.
drop network frequently, even when it's nearby the router, need to restart multiple times. SD card error every day, requires format everyday.
1 people found this helpful
Developer reply
Received your feedback and evaluation. To ensure we provide you with better after-sales service, we recommend providing a detailed description of the after-sales issues to service.icsee@gmail.com. We will promptly assist you in resolving the problem. Wishing you a pleasant life.
bad app keep crashing, ad infested now. very bad. keep worsening
1 people found this helpful
Developer reply
Open screen ads can be skipped or turned off in Me- Tools AdHub Ads/Google Ads, but updating the app will continue to pop up and close it. VIP customers who purchase cloud storage service packages are exempt from ad pop ups.
pure bs simple as that pay for the camera and yet the application itself is tracking everything on our phones why do I have to agree to over 1000s of advertisers and vendors and give my sensitive information away for what and why ? DO NOT INSTALL UNLESS YOU AGREE RO THERE TERMS AND CONDITIONS JUST READ THEM I KNOW ITS NOT THAT EASY READING A SMALL PRINT.
1 people found this helpful
Developer reply
Open screen ads can be skipped or turned off in Me- Tools AdHub Ads/Google Ads, but updating the app will continue to pop up and close it. VIP customers who purchase cloud storage service packages are exempt from ad pop ups.
SUPER!
this app is garbage now, continuous adds,play back sucks, looses signal and overall acts terrible. I've had these cameras for years and now with the new update they just want to sell cloud and AI. it acts horrible to fast forward and you waste your time trying to find things stored on the cameras, play back is impossible and won't even show cars in my yard. total junk now. I won't be recommending this anymore, quite the opposite. update: I paid for one month and still Total GARBAGE
9 people found this helpful
Terrible app and slow, why pay for a product and then when it comes to using the camera app we have to give consent to there 100s of partners and vendors to use our data for there app. Returning the camera.
3 people found this helpful
I love this app. I love the design and usage.
Doesn't load, constant errors freezes and now you have to watch adds too. Need to subscribe throug their site so if they stop support you can throw camera out. It's now April 2026 still nothing changed... Just useless... Don't buy this...horrible support no answer no fix.... Don't buy their products!!!
7 people found this helpful
From 240 saved reviews since 22 Sept 2018, all countries.
Share of the 145 negative reviews that mention it
“Won't even open on WiFi or data & signal is excellent on both.”
“Now won't open at all.”
“the camera is wireless BUT requires semi hard wiring (Mini USB cable) permanently which is ridiculous as it is an outdoor camera and has no battery provision…”
“APP NOW SHOWS ADS!”
“To login asking for agree policy each time.”
“Since the latest update, my cameras night vision has stopped working, need this rectified.”
Share of the 58 positive reviews that mention it
“Love it.”
“It makes my cameras work perfect I would recommend it very good playback I don't have no problems with them the only problem I get what's the color was not r…”
“Just wished all my cameras would move in the same direction as each other instead of one moves up when told to go down and down is up or left is right and ri…”
A drop after an update usually means the update broke something.