absolutely terrible this is the worst app to try and send anything extremely unhelpful they say they need to verify then say I'm not allowed to verify please use other apps and avoid this plague
Developer reply
Hi there, we know how important it is to be able to send money without disruption. As a regulated financial institution, we may sometimes need to verify a customer’s identity through documents or security questions. More information can be found here: https://help.xoom.com/s/article/why-does-xoom-request-documents-for-verification?language=en_US.