The app keeps on ringing in the background while I'm trying to speak to the caller.
Developer reply
To submit a support ticket for Yeastar to investigate your issue, please visit the official support portal: https://support.yeastar.com/hc/en-us/requests/new or send us a detailed description of your problem for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
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Developer reply
To submit a support ticket for Yeastar to investigate your issue, please visit the official support portal: https://support.yeastar.com/hc/en-us/requests/new or send us a detailed description of your problem for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
fails to be able to answer calls , lags out the phone constantly . Using samsung A10. Cancelled and going back to old app as its usless. Can't even transfer calls without dropping it.
Developer reply
To submit a support ticket for Yeastar to investigate your issue, please visit the official support portal: https://support.yeastar.com/hc/en-us/requests/new or send us a detailed description of your problem for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
7-10-2026: As if out of spite now i get to listen to the ringtone for the duration of the call. Latest UI change is a straight up downgrade, at least let people choose what the default menu should be
1 people found this helpful
Developer reply
If you have any suggestions or comments regarding our Linkus application, please send us a detailed description of your requirement for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
can we please make the app appropriate for the new fold 8? the app does not even fit on the screen interface making it very difficult to use?
Developer reply
You can send us a detailed description of your problem for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
Can you please check and realease an update for the galaxy fold? In the new fold 8 (wide) when unfolded and used in vertical (horizontal crease) when searching for a contact the app rotates automatically and crashes. In general, when unfolded everything is enormous. Thank you
Developer reply
Currently, we have not fully adapted to tablets and foldable screens, so this situation is expected behavior. We will make the necessary adjustments in the later schedule.You can continue to follow the subsequent Linkus Mobile Client updates we release to see if they have been adapted for the relevant devices.
good pro
My company has 7 seats and runs around 200 calls a day. While we have desktop and mobile phones, we always have issues with the mobile app locking out, freezing and dropping calls at all hours. Random missed calls with no ringing are common. Internal IT resets the system way to often.
2 people found this helpful
Developer reply
You can send us a detailed description of your problem for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
does not work on S25 ultra samsung
Developer reply
You can send us a detailed description of your problem for our technical support team (helpdesk@yeastar.com) to review. Thank you for your support and understanding.
From 201 saved reviews since 26 Sept 2018, all countries.
Share of the 99 negative reviews that mention it
“So many problems all the time oflate this app makes my phone ring like an incoming call but there's no actual call not even switching WiFi or exiting app wor…”
“bug: 1 call not ended ,on clicking over red button.”
“The UI on the phoenix is not really user friendly as it is quite laggy and you may accidently call people multiple times because of that.”
“Causes major lag on phone when call does come through unable to answer for 5+ seconds while it thinks about showing me the call screen.”
“unfortunately with the new update this app receives a frequent reoccurring error "Connecting to server" this issue does not occur on our computers and only s…”
“Calls drop, and it is somewhat difficult to make calls when not on wi-fi.”
Share of the 72 positive reviews that mention it
“I can use my smart phone instead my office phone as if I were at my office.”
“In new version , the sound quality is become better and the app is responsible by headset and that is very good , and if I can change the ringing sound and m…”
“Really enjoy using this especially when working from home”
A drop after an update usually means the update broke something.