new version is alright, still getting used to it. but not being able to edit my workouts in-app is incredibly frustrating, especially since I used to be able to.
new version is alright, still getting used to it. but not being able to edit my workouts in-app is incredibly frustrating, especially since I used to be able to.
They went downhill lately. Rewards don't ship out. New app isn't user friendly and you have to constantly re-install the app to get it to work. And they took away special features that were for premium users so now you're paying for nothing. I've addressed my issues to them only for them to delete my comments.
Developer reply
Hi Morana, thank you for the honest feedback, and we're sorry. We retired 30 Day Challenges to focus on what VIPs use most, and new VIP features are on the way. A sign-in bug that forced reinstalls is now fixed. We'd like to check on your reward shipment, so please email support@yes.fit. – Graham
I am currently unable to log into my account. Every time I try I get an error message. Love this app! I've been using it since 2016. It's a great way to keep me motivated!!
Developer reply
So sorry you're unable to login. I tried looking for you in our d/b to find out what the issue might be, but I couldn't find a match. Please reach out to us via the chat bubble or by emailing customerservice@yes.fit and we'll get you back into the app right away.
No longer works properly. Ever since the latest update yes.fit does not sync with Samsung health and no longer updates my progress. I have tried reaching out to them through socials only to be ignored and have my messages deleted. Others have said the same thing or are complaining about medals never being sent out
Developer reply
Hi there, I'd love to help out with your syncing issue. We have a big update going out today that hopefully will fix your issues. If you use the chat bubble in the app and tag me ("Graham") I'll jump in and help you directly. I'm the lead developer at Yes.Fit and together, we can figure this out.
all my stuff is missing.
update: after using the app for 6 yrs ,they no longer communicate! no longer ship medals! I've been waiting over 4 months for my medal & have messaged 3 times,no response! vip membership canceled. I truly love this app & yes.fit on a whole. I love the thought and planning that goes into the races ( 22.1 miles through London for the Sherlock Holmes race ! Genius 👍🏻) Took a year off due to an injury and thrilled to be back with Yes.Fit. looking forward to see what fun new race are in the future!
Developer reply
Thank you for the great feedback!!
best app ever
Just ok, at best. Medals are plastic and not as nice as they appear in the photos. we found the app hard to navigate. The videos with the challenge were extremely short & not very informative. We'll stick with conqueror & pacer. They're leaps & bounds better
This site is a scam. I recommend doing one of the other 2 that are more popular. They either don't send anything, take months to send your item or send a coin instead of a medal.
Developer reply
It looks like you finished your race on 7/21 and the package was sent out 7/23. It normally takes USPS 7 to 10 days to deliver the packages. https://pitneybowes.shipment.co/track/9200190381404000848746 The time ordered was a coin, and a coin was sent https://screenrec.com/share/Efix8tj1DQ
Not sure what happened in March but it stopped tracking data. I did all the normal things, uninstall, check for updates, etc. Manually keying was a giant pain. Now the medals don't ship for months. I completed 2 in March and they still haven't arrived in late June. Unfortunately, after several years, I won't be utilizing Yes.Fit anymore.
2 people found this helpful
From 228 saved reviews since 19 Sept 2018, all countries.
Share of the 61 negative reviews that mention it
“Its just been one problem after another, and now they're making it even harder to use unless you buy into their subscription.”
“This app crashes, goes backwards and just plain doesn't work so many times it's not even worth it.”
“Really, they should have a free race once a month, have the landing page be more of a profile, and simplify some of the UI”
“It's difficult to add friends and there's a lack of content for what you can do with your own friend group.”
“I loved the app until the new update.”
“I can't even get to the sign in screen let alone actually do anything.”
Share of the 134 positive reviews that mention it
“The emails and support from the team at Yes.Fit and the community they have created is so motivational and fun!”
“The app includes instructor lead workouts, maps that show your location based on your distance, and fun challenges.”
“Easy to use app.”
“I did not you were getting awsome tangible rewards in the form of beautiful medals and cool tshirts.”
“At first I thought you were paying $25-$40 for virutal races and nothing more, so I was very turned off thinking why would I pay that much just to track some…”
A drop after an update usually means the update broke something.