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never been a good app, now it won't even connect to the thermal. Very frustrating
Developer reply
Thank you for your feedback. We are sorry you have issues with the app. Please check you are using the latest version and video tutorial https://www.youtube.com/watch?v=_7UUdgm3QQ4 If the issue persists, please send details of your issue at https://pulsarvision.com/contact-us/
Terrible since the update, constantly lagging, not allowing you to share file. uninstalled and reinstated and now does not work at all
1 people found this helpful
Developer reply
Thank you for your feedback. We are sorry you have issues with the app. Please send details of your issue at support@pulsar-vision.com
I have a Pulsar Axion XM30. Wifi connect is really flaky. It can be 1 metre away and won't connect. Multiple restarts sometimes helps. When connected, the lag makes it generally unworkable. We need it to record 30 minutes plus without failure. Instead, if it does work, it starts recording then the lag takes over within a minute or two and the video freezes. Pulsar have Stream Vision 2 which recognises the Axion XM30, but doesn't support it. Frustrating !
Developer reply
Thank you for your feedback. We are sorry you have issues with the app. Please send details of your issue at support@pulsar-vision.com
grt experience
1 people found this helpful
Developer reply
Thank you for your positive feedback about our application.
all seems ok
Developer reply
Thank you for your positive review! We're glad to know that our app is meeting your expectations.
Doesn't work
Developer reply
Thank you for your feedback. We are sorry to hear you have issues with the app. Please update the app if necessary Please contact us at support@pulsar-vision.com to clarify your question.
more updates would be good
Developer reply
Thank you for taking the time to share your feedback. We will consider your proposal.
Horrible! Pulsar no longer supports the Accolade 2 series thermal binoculars. Do not buy ANY Pulsar products as they stop supporting them as soon as they manufacture a newer and cheaper ptoduct.
Developer reply
Thank you for your feedback. Accolade 2 is supported by Stream Vision (1st edition), please let us know if you have any issues with the app by contacting us at support@pulsar-vision.com
Very disappointed with app, when I bought my Helion xp38 some years back there was perfectly working motion detection feature in app, why have been this feature taken away from this app if in Stream Vision 2 is still present? This was one of reasons I bought Pulsar thermal monocular, I paid thousands of euros and very important working feature was dismantled from app! Return it back, I am so disappointed already for many years! Also connectivity is really pour!
Developer reply
Thank you for your feedback. We are sorry you have issues with the app. Please make sure you are using the latest app version. As for the motion detection, the function was removed due to technical reasons, sorry about that. Improved version of motion detection is available in Stream Vision 2.
Silly app. The instructions are very unclear and still can not connect my new pulsar thermal!! Frustration is real. How do I get my password if I haven't set it up before??
Developer reply
Thank you for your feedback. We regret you have issues with Stream Vision App. Please contact support@pulsar-nv.com to advise more details about your issue to have it solved.
From 193 saved reviews since 18 Sept 2018, all countries.
Share of the 110 negative reviews that mention it
“The constant disconnect's from WiFi is so annoying.”
“Nice app , lets work out the bugs now.”
“2019 Review: Purchased the Pulsar Heilon XP50 - terrible app for WI-FI or the Pulsar's WI-FI..Either or, it simply doesn't work - connection too slow for usi…”
“So slow, but a small improvement since update.”
“So slow, but a small improvement since update.”
“Virtually impossible to connect device.”
Share of the 70 positive reviews that mention it
“Still has the occasional brain fart but much less frustrating.”
“Very neat easy to use I can watch my wife with other men”
“I ABSOLUTELY LOVE THIS APP !!!”
“The only two things I don't like about the app is that theres no sound being recorded even though the XQ38F is supposed to record audio.”
A drop after an update usually means the update broke something.