CompareOpen in Google Play
I repeatedly and without logging out can no longer log in and edit my frame. I have had several failed attempts at clicking the link to request for password reset code, no email is ever received in my inbox or junk folder. I am locked out, and the customer service email response says they will follow up with a response in three days.
Developer reply
Hi, we are sorry for the inconvenience. Our team will get back to you as soon as we check the verification code delivery status.
great 👍
easy to use, share from app itself or even share from your gallery or photos app directly to the frame. overall amazing experience
excellent app and can send photos to parents thousands of miles away
easy to use, very intuitive to navigate and the upload of the photos to the frame is fast and updates right away
app stopped working, I can't upload/ transfer pictures anymore
Developer reply
Hello, we’re sorry for the inconvenience. Could you please record a video showing the issue and send it to our email: assist@uhalephoto.com? This will help us analyze the problem.
love it
works good.
great app to send pics to 91 yr old mother that can't really view on her phone.
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From 231 saved reviews since 25 Dec 2022, all countries.
Share of the 49 negative reviews that mention it
“Today, the app automatically closes every time I open it and says it has a "bug" that will not allow it to open "until the manufacturer fixes it".”
“I can't upload anymore pictures since it's locked me out of my account.”
“Shortly after setting it up, we got a new wireless router, and now the frame won't connect to my Wi-Fi.”
“DON'T WASTE YOUR MONEY!”
“Impossible to change password.”
“My gallery just says I've given permission and has a settings button that doesn't do anything.”
Share of the 173 positive reviews that mention it
“Love it but for the Google photo limitation.”
“But once you figure that out, the process to upload photos from Gallery is simple and the colors are crisp and clear.”
“But once you figure that out, the process to upload photos from Gallery is simple and the colors are crisp and clear.”
“I do think a little tweak in the GUI to make it more apparent/intuitive would be an improvement for everyone, but maybe that's just me.”
A drop after an update usually means the update broke something.