they dont control listed hotels in their app. i go as foreigner to an hotel that booked in zenhotels then hotel tells me "we dont accept foreigners. "
they dont control listed hotels in their app. i go as foreigner to an hotel that booked in zenhotels then hotel tells me "we dont accept foreigners. "
what features available
Developer reply
Hello! Could you please tell us a bit more about the issue? We’ll do everything we can to help.
شاکر خان
good app
Developer reply
Thanks for your feedback! We will look into how we can continue to enhance the app experience.
good
Developer reply
Hello! Thank you for your feedback!
I booked a room through this app for my brother who lives in Turkey and he was visiting St. Petersburgh for a week but he had issues at the airport regarding his documents and he had to go back to Turkey in order to sort them out.Even if his room wasn't refundable, as soon as the management found out about the problem, they refunded us fully.He will be back there soon to experience the hotel and St Petersburgh.Thanks! The customer service was great and they responded right away! Thanks!
4 people found this helpful
Developer reply
Hello! Thank you for your feedback!
excellent
Developer reply
We appreciate your feedback!
Good
Developer reply
We appreciate your feedback!
nice app
Developer reply
Hey there! We're glad to hear you like it. We appreciate your feedback.
i could book in Destinations in this website that I couldn't find in other reservation websites, also the support team are really professional and with high level of follow up to help with any request,and quickly they provide support. 👍
2 people found this helpful
Developer reply
Hello! Thank you for your feedback!
From 217 saved reviews since 30 Nov 2018, all countries.
Share of the 62 negative reviews that mention it
“On top of delaying and setting me back, I am down money to actually pay for a room.”
“Awful experience with the app due to them having a "glitch" in a system which forced us to refund our booking.”
“Not only their customer support is slow and uneffective, they outright lie to you.”
“Currently experiencing troubles accessing my account in the app.”
“The welcome screen is in russian language, I can't select other currency than the Dollar, also when i search the Filter option doesn't do nothing, i can touc…”
Share of the 149 positive reviews that mention it
“Very cool friendly, and easy to use since I've been traveling and using many different sites over the years.”
“I love it”
“The site so well organized that all u need 2 know is right there before u even think about it.”
“Booking was hassle free.”
“excellent graphics”
A drop after an update usually means the update broke something.